Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tejashvi Shetty

Fredericton,New Brunswick

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals in your esteemed organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

International Status Caller

UPS
10.2021 - 09.2023
  • Call Importer to obtain broker information for custom clearance.
  • Enhanced company reputation for excellent service through polite and professional interactions with clients.
  • Assign shipments to the designated broker.
  • Promote and Sell UPS brokerage service to the potential sales prospects.
  • Handling customer complain and resolving the issues effectively.
  • Achieved high-quality communication with customers, using active listening and clear verbal skills to address concerns accurately.
  • Consistently met or exceeded daily call quotas, demonstrating exceptional time-management skills and dedication to achieving results.

Office Manager

Nolarma Middle East DMCC
04.2018 - 06.2021
  • Reported to senior management on organizational performance and progress toward goals.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Updated reports, managed accounts, and generated reports for company database.
  • Handled VISA application for employees.
  • Corresponded with the bank to address compliance queries.
  • Processed Company trade license, Establishment card and related Amendment.
  • Corresponded with clients on behalf of Senior manager.

Client Service Center

Dubai Multi Commodities Center
07.2016 - 03.2018
  • Handled Client queries.
  • Issue & collect documents from clients.
  • Update establishment card of the companies.
  • Assisted clients with their query & sending email to the clients accordingly.
  • Maintained up-to-date knowledge of product and service changes.
  • Promptly responded to inquiries and requests from prospective customers.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Asst Office Manager (HR & Admin)

Marine Solutionz Ship Management
04.2016 - 02.2018
  • Cultivated a professional atmosphere by maintaining open lines of communication among team members.
  • Maintained computer and physical filing systems.
  • Completed Monthly payroll for 5 employees.
  • Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.

Education

No Degree - Diploma | Supply Chain Management

Eastern College
Fredericton, NB
11.2024

Bachelor in Hotel Management - International Hotel Management

Sarosh Institute of Hotel Administration
India
04.2012

Skills

  • Result Oriented
  • Leadership
  • Proactive
  • Time Management

Languages

English
Full Professional
Hindi
Full Professional

Certification

  • Cybersecurity at Work
  • Digital Citizenship


Timeline

International Status Caller

UPS
10.2021 - 09.2023

Office Manager

Nolarma Middle East DMCC
04.2018 - 06.2021

Client Service Center

Dubai Multi Commodities Center
07.2016 - 03.2018

Asst Office Manager (HR & Admin)

Marine Solutionz Ship Management
04.2016 - 02.2018

No Degree - Diploma | Supply Chain Management

Eastern College

Bachelor in Hotel Management - International Hotel Management

Sarosh Institute of Hotel Administration

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Tejashvi Shetty