Tejashvi Shetty
Fredericton,New Brunswick
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals in your esteemed organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
International Status Caller
UPS
10.2021 - 09.2023
- Call Importer to obtain broker information for custom clearance.
- Enhanced company reputation for excellent service through polite and professional interactions with clients.
- Assign shipments to the designated broker.
- Promote and Sell UPS brokerage service to the potential sales prospects.
- Handling customer complain and resolving the issues effectively.
- Achieved high-quality communication with customers, using active listening and clear verbal skills to address concerns accurately.
- Consistently met or exceeded daily call quotas, demonstrating exceptional time-management skills and dedication to achieving results.
Office Manager
Nolarma Middle East DMCC
04.2018 - 06.2021
- Reported to senior management on organizational performance and progress toward goals.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Updated reports, managed accounts, and generated reports for company database.
- Handled VISA application for employees.
- Corresponded with the bank to address compliance queries.
- Processed Company trade license, Establishment card and related Amendment.
- Corresponded with clients on behalf of Senior manager.
Client Service Center
Dubai Multi Commodities Center
07.2016 - 03.2018
- Handled Client queries.
- Issue & collect documents from clients.
- Update establishment card of the companies.
- Assisted clients with their query & sending email to the clients accordingly.
- Maintained up-to-date knowledge of product and service changes.
- Promptly responded to inquiries and requests from prospective customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
Asst Office Manager (HR & Admin)
Marine Solutionz Ship Management
04.2016 - 02.2018
- Cultivated a professional atmosphere by maintaining open lines of communication among team members.
- Maintained computer and physical filing systems.
- Completed Monthly payroll for 5 employees.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
Education
No Degree - Diploma | Supply Chain Management
Eastern College
Fredericton, NB11.2024
Bachelor in Hotel Management - International Hotel Management
Sarosh Institute of Hotel Administration
India04.2012
Skills
- Result Oriented
- Leadership
- Proactive
- Time Management
Languages
English
Full Professional
Hindi
Full Professional
Certification
- Cybersecurity at Work
- Digital Citizenship
Timeline
International Status Caller
UPS
10.2021 - 09.2023
Office Manager
Nolarma Middle East DMCC
04.2018 - 06.2021
Client Service Center
Dubai Multi Commodities Center
07.2016 - 03.2018
Asst Office Manager (HR & Admin)
Marine Solutionz Ship Management
04.2016 - 02.2018
No Degree - Diploma | Supply Chain Management
Eastern College
Bachelor in Hotel Management - International Hotel Management
Sarosh Institute of Hotel Administration
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