Summary
Overview
Work History
Education
Skills
Timeline
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Tejas Dhruv

Kitchener,Canada

Summary

Detail-oriented administrative support professional with extensive experience in customer service and technology. Demonstrates proficiency in managing office operations, maintaining accurate documentation, and delivering technical assistance. Recognized for streamlining workflows and enhancing team productivity through effective communication and problem-solving skills. Aiming to leverage expertise to foster efficient operations in a dynamic environment.

Overview

4
4
years of professional experience

Work History

Machine Operator

Cooley Group
Mount Forest, Ontario
03.2024 - Current
  • Observe machine operations to detect any problems or defects in the finished product.
  • Identified machine issues and performed maintenance to avoid shutdowns.
  • Troubleshot any malfunctions or breakdowns in the extrusion process and made necessary repairs or adjustments.
  • Conducted daily inspections of machinery before use to identify potential issues or hazards.
  • Assisted with the loading and unloading of raw materials into hoppers for processing.
  • Loaded finished products onto pallets or containers for shipping.
  • Weighed and mixed pelletized, granular or powdered thermoplastic materials and coloring pigments.
  • Seek technical support to other operators when required.

Smartphone Sales Technician

Mobile Klinik
Kitchener, Canada
10.2023 - 04.2024
  • Joined Mobile Klinik in Kitchener, Ontario, in October 2023, bringing extensive experience from previous roles in mobile repair and sales in India
  • Managed administrative and technical tasks, including documentation, inventory management and record-keeping
  • Specialized in diagnosing and resolving hardware and software issues on various mobile devices, ensuring top-notch service for every customer and maintaining operational efficiency as well
  • Utilized official OEM parts to replace touch-sensitive digitizers and displays, maintaining warranty eligibility and upholding quality standards
  • Excelled in customer engagement and sales, leveraging product knowledge to guide customers through options and exceed sales targets
  • Conducted engaging product demonstrations to keep customers informed about the latest devices and features, fostering a culture of innovation
  • Contributed to Mobile Klinik's reputation as a trusted destination for mobile-related needs in Kitchener and surrounding areas
  • Demonstrated a customer-centric approach and a passion for technology, leaving a lasting impact on both the business and its clientele
  • Demonstrated proficiency in organizational skills and multi-tasking within a fast-paced environment
  • Joined Mobile Klinik in Kitchener, Ontario, in October 2023, bringing extensive experience from previous roles in mobile repair and sales in India

Junior Data Administrator

TatvaSoft
Ahmedabad, Canada
04.2022 - 12.2023
  • Located and retrieved files, assisting public with general information.
  • Prepared and maintained detailed documentation for database architectures and procedures.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Monitored system performance to ensure optimal speed and accuracy of data retrieval processes.
  • Assisted in developing policies regarding access rights to sensitive information within the database systems.
  • Coordinated with development teams to optimize database queries and indexes.

Bench Sales Recruiter

Dash Technologies
Ahmedabad, India
03.2021 - 04.2022
  • Coordinated administrative and scheduling activities to ensure seamless hiring processes
  • Maintained accurate documentation and records for candidate profiles and client communication
  • Developed strong interpersonal skills through candidate and client interactions
  • Conducted research and analysis to match candidates effectively with client needs
  • Managed end-to-end recruitment process from initial contact through onboarding and orientation of new employees.

Education

Post Graduate Certificate - Cloud Data Management

Conestoga College
Kitchener, Ontario
08.2024

Bachelors of Computer Engineering -

Gandhinagar Institute of Technology
Gandhinagar, Gujarat, India
05.2018

Skills

  • Experienced with MS Office Suite
  • Data Management Tools
  • Scheduling
  • Documentation
  • Written and verbal communication
  • Customer Relationship Management
  • Data Analysis
  • Organizational Skills
  • Problem Solving

Timeline

Machine Operator

Cooley Group
03.2024 - Current

Smartphone Sales Technician

Mobile Klinik
10.2023 - 04.2024

Junior Data Administrator

TatvaSoft
04.2022 - 12.2023

Bench Sales Recruiter

Dash Technologies
03.2021 - 04.2022

Post Graduate Certificate - Cloud Data Management

Conestoga College

Bachelors of Computer Engineering -

Gandhinagar Institute of Technology

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Tejas Dhruv