Summary
Overview
Work History
Education
Skills
Languages
Awards
Activities
Timeline
Generic

TEJA BEETAN

Montreal,QC

Summary

Experienced customer service professional with a track record of success in retail and hospitality sectors. Proven ability to train and onboard new hires, resolve customer issues efficiently, and exceed sales targets. Strong communicator with a commitment to excellence and a passion for community engagement. Currently pursuing a degree in Political Science and Philosophy at McGill University.

Overview

3
3
years of professional experience

Work History

Sales Associate

Garage Clothing
10.2022 - 08.2024
  • Worked in the fitting rooms, on the sales floor providing customer service, and at the cash register
  • Trained new hires for all areas of the job, including recovering the clothing after customers try it on, upselling, and how to use the cash register efficiently
  • Successfully met sales goals every day, exceeding my managers expectations
  • Maintained good relationships with colleagues
  • Assisted customers in finding products, providing product knowledge, and offering personalised recommendations
  • Managed cash transactions accurately and efficiently, ensuring register balance at the end of each shift
  • Maintained a clean and organised store environment to enhance the shopping experience
  • Handled customer inquiries, complaints, and returns with professionalism and empathy
  • Collaborated with team members to achieve sales targets and foster a positive work environment

Restaurant Hostess

Moxie's Grill & Bar
01.2022 - 10.2022
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Event Hostess

Royal Ottawa Golf Club
07.2021 - 01.2022
  • Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
  • Managed event logistics and operations.
  • Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
  • Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.

Education

Political Science And Philosophy (Honours) -

McGill University
Montreal, QC
06.2028

High School Diploma -

A.Y. Jackson Secondary School
Kanata, ON
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Flexible Schedule
  • Friendly and Helpful
  • Honest and Dependable

Languages

English
Native or Bilingual
French
Full Professional

Awards

  • Published several times in Ottawa Citizen for outstanding writing.
  • Finalist for Telluride Association Summer Seminar in Anti Oppressive Studies.
  • Ontario Silver Medal for an average above 90 in U level high school courses.

Activities

  • Cappies Lead Critic, Appointed lead critic at school for Canada's Capital Cappies due to impressive writing skills.
  • Certificate of Arts - Visual Arts Distinction, Honour given for active participation in the arts over four years of high school.
  • The International Certificate Program - Honours Designation, Completed the program with honours, accumulating over 300 cultural enrichment hours.
  • The Promethean - Creative Magazine, Creator, designer, and editor of the monthly creative magazine.
  • The San Fernando Foundation - Not For Profit Organization, Created a nonprofit organization aimed at making mental health resources more accessible.
  • Writing Club - Founder and President, Founded and presided over the writing club at school.

Timeline

Sales Associate

Garage Clothing
10.2022 - 08.2024

Restaurant Hostess

Moxie's Grill & Bar
01.2022 - 10.2022

Event Hostess

Royal Ottawa Golf Club
07.2021 - 01.2022

High School Diploma -

A.Y. Jackson Secondary School

Political Science And Philosophy (Honours) -

McGill University

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TEJA BEETAN