Tej Dilpesh Patel
Scarborough
Summary
Motivated and detail-oriented Business Economics Student with a strong foundation in financial markets, banking principles, and customer service. Currently pursuing the Canadian Securities Course (CSC) certification, demonstrating a commitment to financial services. 4+ years of experience in retail, excelling in customer interactions, problem-solving and handling transactions. Seeking a Customer Service Representative Internship to gain hands-on-experience in banking and develop essential financial service skills to further enhance my career path.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate/ Cashier
Zara Inditex
10.2021 - Current
- Provided exceptional customer service in a fast-paced retail environment, assisting diverse clientele with purchases and inquiries
- Processed cash, credit, and debit transactions efficiently, ensuring accuracy in financial transactions
- Managed opening and closing procedures, including balancing cash registers and securing store funds
- Handled high-volume transactions while maintaining efficiency and attention to detail
- Upsold and recommended products, demonstrating strong communication and interpersonal skills
- Trained new employees on register operations, sales techniques, and customer service best practices
- Collaborated with team members to maintain store organization and achieve sales goals
Education
Bachelors of Business Economics -
York University
08.2025
Skills
Customer Service and Relationship Management
Cash Handling and Transaction Processing
Strong Communication and Interpersonal Skills
Financial Literacy and Interpersonal Skills
Problem-Solving and Adaptability
Team Collaborations and Leadership
Proficiency in MS office
Certification
Canadian Securities Course (CSC), in Progress
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Sales Associate/ Cashier
Zara Inditex
10.2021 - Current
Bachelors of Business Economics -
York University
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