TEISHETTA HOLLIS
Folsom
Summary
Energetic and results-oriented admin pro with a wealth of experience in front office tasks, customer service, and high-level admin support. Demonstrated knack for optimizing workflows, boosting organizational efficiency, and improving the overall experience for visitors and clients. Known for outstanding communication abilities, keen attention to detail, and a strong dedication to providing top-notch, dependable admin support in busy settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Office Assistant
Highlands Charter School
07.2024 - 06.2025
- Managed all front office operations including clerical duties such as typing, filing, emailing, and proofreading
- Proctored various educational trainings within LMS
- Delegated over 50 daily support emails to the appropriate staff
- Reached 99% accuracy while handling more than 100 eyeglass applications
- Assisted in special event planning for staff and student engagement
- Created and refined process flow chart to streamline front office procedures and support consistent school operations
- Tracking and organizing office supplies and request orders as needed
- Maintained confidential student and administrative records in compliance with FERPA and school policies
- Provided excellent in person and phone based customer service in a professional manner.
- Developed PowerPoint presentations
- Scheduled meetings and conferences
- Responsible for set-up, maintenance, and cleanliness of conference rooms
- Processed and routed incoming mail, forms and essential documents, ensuring accurate distribution and follow-through
Career Office Administrator
Asher College
06.2023 - 07.2024
- Handled all administrative functions within the Career Services department
- Assisted in overhauling the operational procedures of Career Services, which led to a 20% increase in student employment rate
- Assisted students and alumni with pursuing careers after the completion of the educational program
- Strengthened professional connections and partnerships with outside companies through job fairs and community outreach
- Facilitated an 8-week career development workshops for students
- Conducted Career Services orientations for new Asher students.
- Vital member of team for re-accreditation for ACCET, assisted with the responses to accreditation agency
- Led the colleges Open Lab to assist students and alumni in resume writing and job search
- Orchestrated team building and student activity events
- Participated in Advisory Committee meetings to help maintain academics excellence leading to gainful employment for Asher college graduates
Payroll Office Assistant
Precision Letterpress Inc
12.2021 - 06.2023
- Delivered clerical and administrative support to the office manager
- Assisted with filing, data entry, scanning, and document management
- Managed payroll-related correspondence, emails, and inquiries
- Assisted in posting job advertisements, reviewing resumes, and scheduling interviews
- Maintained the companies finances with online QuickBooks
- Routed over 50 telephone calls daily to appropriate departments
- Streamlined warehouse collaboration to reduce purchase order lead time by 20%, ensuring timely deliveries
- Maintained five-year filing database
Student Services Representative
Solano Community College
08.2018 - 11.2021
- Reviewed enrollment applications
- Managed and secured a database of 500+ confidential records, achieving 100% compliance
- Received tuition payments
- Operated various office equipment
- Managed timely response to student inquiries across phone, email, and live chat
- Assisted students with online registration
- Processed transcript request
Education
Associate's degree - Social Work
Solano Community College
Fairfield, CASkills
- Client support & customer engagement
- Escalation & support resolution management
- Administrative & clerical support
- Front office operations & professional phone communication
- Student and special-needs support
- Quality assurance & strong attention to detail
- Effective communication and writing skills
- Research and organizational skills
- Accurate data entry & record keeping
- Effective time and calendar management
- Microsoft Office (Excel, Word, PowerPoint, Outlook, Access)
- Google Workspace (Docs, Sheets, Drive)
- Adobe Acrobat & Canva
- QuickBooks Online & Payroll processing
- Invoice processing & POS systems
- Learning Management Systems (LMS)
- Project management software
- Epic
- Windows operating systems
Certification
Driver's License
Languages
English
Timeline
Front Office Assistant
Highlands Charter School
07.2024 - 06.2025
Career Office Administrator
Asher College
06.2023 - 07.2024
Payroll Office Assistant
Precision Letterpress Inc
12.2021 - 06.2023
Student Services Representative
Solano Community College
08.2018 - 11.2021
Associate's degree - Social Work
Solano Community College