TEHSEEN SHAHBAZ
Prince George,BC
Summary
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Third Avenue Pharmacy
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Bentley
02.2024 - 08.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Bachelor of Science - Environmental Science
University Of Northern British Columbia
Prince George, BC09-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
Certification
Lottery Certification
Certified in the legal and procedural aspects of lottery operations, ensuring compliance with relevant regulations and best practices.
Timeline
Cashier
Third Avenue Pharmacy
08.2024 - Current
Customer Service Representative
Bentley
02.2024 - 08.2024
Bachelor of Science - Environmental Science
University Of Northern British Columbia
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