Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Manager

TEHMINA FAIZI SHAIKH

Hamilton East,Ontario

Summary

Detail-oriented individual successful at providing excellent customer service by maintaining a positive attitude. Experienced Customer service provider with +3.5 years in the service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.

Overview

4
4
years of professional experience

Work History

Service Crew Member

Mc Donalds
12.2022 - Current
  • Kept customers and crew areas organized.
  • Cooked, prepared and bagged food for customers.
  • Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
  • Operated cash registers and POS systems, handling cash daily.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Handled day-to-day customer contact via phones, in-person, and emails.
  • Ability to work independently in a fast-paced environment

Scientific officer

Lilac Insights Pvt. Ltd
02.2019 - 09.2022
  • Recruited and hired talented scientific team that handled research and analysis tasks for busy laboratory.
  • Participated in and presented at various healthcare conferences around the world to draw attention to the organization's mission and values.
  • Coordinated facilities in different locations to achieve efficient and effective lab operations.
  • Performed tests of prototypes and final products.
  • Consulted with users, vendors and technicians to determine computing needs and system requirements.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Research Intern

Bhabha Atomic Research Centre
10.2017 - 02.2018


  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Planned, modified and executed research techniques, procedures and tests.
  • Assessed data using scientific methods while following important specifications.

Education

Graduate Certificate - Global Business Management

Mohawk College of Applied Arts And Technology
Hamilton, ON
05.2024

Master of Science - Biotechnology

University of Mumbai
2018

Bachelor of Science - Biotechnology

University of Mumbai
2016

Skills

  • Customer Loyalty
  • Verbal and Written Communication
  • Customer Service
  • Cash Handling
  • Inventory Management
  • Adaptability and Flexibility

Accomplishments

  • Attended the webinar on ‘Role of Chromosomal Microarray in the Era of Genome Sequencing, April 2021
  • Attended the Science Academies’ sponsored lecture workshop on ‘OMICS: Basics and Applications at the Indian Women Scientists’ Association, July 2017
  • Participated in Annual Extension Activities regarding Women Empowerment, University of Mumbai, 2014- 2016
  • Contributed as student mentor to the Collaborative Undergraduate Biology Education (CUBE) Phase II workshop in collaboration with Homi Bhabha Centre for Science Education, TIFR, by developing model systems for Biological Plasticity Studies, November 2013
  • Delivered presentations on research papers and several topics in the Biotechnology field during my bachelor’s program from 2013-2016
  • Volunteered at a college festival, ‘OPERON,’ in September 2016
  • Completed the ‘Scientific writing course’ conducted by the Department of Biotechnology, V.E.S College of Arts, Science and Commerce, in July 2015
  • Actively involved in the intercollegiate competition ‘Survival of the fittest’ held by S.I.E.S College of Arts, Science and Commerce, September 2013

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Service Crew Member

Mc Donalds
12.2022 - Current

Scientific officer

Lilac Insights Pvt. Ltd
02.2019 - 09.2022

Research Intern

Bhabha Atomic Research Centre
10.2017 - 02.2018

Graduate Certificate - Global Business Management

Mohawk College of Applied Arts And Technology

Master of Science - Biotechnology

University of Mumbai

Bachelor of Science - Biotechnology

University of Mumbai

Similar Profiles

CREATE PROFILE
TEHMINA FAIZI SHAIKH