Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. My Career objective is to utilize knowledge and experience to serve an organization that provides scope for professional and personal growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Homework Club Facilitator
South Okanagan Immigrant and Community Services
Penticton, BC
08.2022 - Current
Created a safe environment for participants to express their opinions without fear of judgement or criticism.
Maintained records of attendance, participation, and other relevant information.
Supported learners by providing additional guidance where necessary.
Monitored progress throughout the course ensuring objectives were being achieved.
Facilitated group discussions and activities to ensure successful outcomes.
Assessed participant learning needs in order to tailor sessions accordingly.
Incorporated technology such as video conferencing and interactive whiteboards into sessions when appropriate.
Evaluated facilitator performance against predetermined criteria set out by management.
Provided feedback on team performance, identifying areas for improvement.
Assistant Bakery Manager
Save-On-Foods
Penticton
09.2021 - Current
Supervised baking and general production to drive sales and monitor overhead expenses.
Inspected, checked and monitored baking products and supplies to guarantee freshness.
Maintained cleanliness and hygiene in bakery premises.
Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
Bakery Associate
Save-On-Foods
Penticton
09.2019 - 09.2021
Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Mixed dough, scaled breads and cakes, fried doughnuts and performed baking duties.
Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
Legal Associate
Balraj Sharma
Jalandhar, Punjab
08.2018 - 07.2019
Dealing with clients and ascertain what each client demands or needs.
Recommend and help clients with best of my knowledge.
Receive and process cash or credit payment.
Drafting of legal papers as per requirements and other paper works.
Monitored state and federal regulations to keep company up to date with changing laws.
Offered in-house training to company personnel on relevant aspects of law.
Television Anchor
Doordarshan
Jalandhar
01.2017 - 01.2019
Ability to face camera
Write and communicate in team environment
Excellent verbal, written and improvisational skills
Projecting professional image.
Followed-up on leads for information regarding news and events.
Established and maintained relationships with credible sources.
Presented developments in stories in live broadcasts and recordings.
Education
Bachelor of Law: B.A.LL.B.(HONS) - Criminal and Social Justice
Guru Nanak Dev University
General Studies
Okanagan College
Penticton
07-2021
Skills
MS Office (Word, Excel, Power point)
P>Complaint resolution
P>Strategic planning
P>Staff Management
P>Decision-Making
Community Outreach
Data Analysis
Task Delegation
Operations Management
Self Motivation
Adaptability and Flexibility
Team Collaboration
Dispute Management
Excellent Communication
Languages
English
Punjabi
Hindi
Certification
Serving it Right
Food Safe
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Timeline
Homework Club Facilitator
South Okanagan Immigrant and Community Services
08.2022 - Current
Assistant Bakery Manager
Save-On-Foods
09.2021 - Current
Bakery Associate
Save-On-Foods
09.2019 - 09.2021
Legal Associate
Balraj Sharma
08.2018 - 07.2019
Television Anchor
Doordarshan
01.2017 - 01.2019
Bachelor of Law: B.A.LL.B.(HONS) - Criminal and Social Justice
Guru Nanak Dev University
General Studies
Okanagan College
Serving it Right
Food Safe
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