Tegan Tritt
Vancouver,Canada
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Childcare provider with comprehensive understanding of child development and behavior management. Skilled in creating structured and fun environment that promotes learning and growth. Known for reliability and adaptability, consistently meeting dynamic needs of families and fostering positive relationships.
Overview
5
5
years of professional experience
Work History
Local Babysitter
Stephen Cook And Family
01.2020 - Current
- Maintained energy and enthusiasm in fast-paced environment with young child
- Maintained excellent attendance record, consistently arriving to work on time
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Resolved problems, improved operations and provided exceptional service
Customer Service Representative
Stong's
08.2022 - 08.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants especially elderly and regulars
- Recommended products 50% of time to customers, thoroughly explaining details
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
- Cultivated customer loyalty, promoted repeat business and improved sales 100% on every shift
- Developed community reputation through commitment to customer satisfaction and strong client relationships
Education
Point Grey Secondary School
Vancouver, BC06-2025
Skills
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Customer Retention Strategies
- Courteous with Strong Service Mindset
- Understanding Customer Needs
- Customer Data Confidentiality
- Upselling Products and Services
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Inquiry Requests
- Answering Customer Questions
- Customer Service and Assistance
- Critical Thinking
- Problem-solving
- Time management
- Strong work ethic
Timeline
Customer Service Representative
Stong's
08.2022 - 08.2023
Local Babysitter
Stephen Cook And Family
01.2020 - Current
Point Grey Secondary School
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