Tegan Reinhart
Coquitlam
Summary
Dedicated administrative professional with experience in fast-paced office environments. Strong team player with expertise in clerical tasks, scheduling, and database administration.
Overview
6
6
years of professional experience
Work History
Administrative Support Public Health ( Casual)
Fraser Health Authority
04.2025 - Current
- Managed incoming and outgoing communications, including mail, faxes, and courier documents.
- Entered data into computerized systems, maintained client records, and prepared technical and non-technical documents.
- Created, updated, and distributed informational packages, brochures, and resource materials.
- Maintained filing systems, including indexing, labeling, and organizing physical and electronic records.
- Recorded and distributed meeting minutes and other documents as required.
- Operated office equipment (photocopiers, fax machines, shredders) and performed minor maintenance tasks.
- Provided general administrative support and handled a variety of office tasks as needed.
Scheduler (Casual)
Fraser Health Authority
03.2025 - 04.2025
- Coordinate and maintain daily, short-term, and long-term schedules for Home Health/Home Support staff to ensure continuous care and service delivery.
- Communicate with clients and staff regarding scheduling, service times, and changes in personnel.
- Respond to inquiries, concerns, and complaints, referring to appropriate team members or management as needed.
- Maintain and update accurate records, schedules, and statistical information.
- Process staff leave requests and adjust schedules according to collective agreements.
Administrative Assistant
Canada Revenue Agency
12.2021 - 12.2024
- Provide comprehensive administrative support for a directorate, division, or manager
- Manage calendars, meetings, conferences, and travel arrangements for senior staff
- Review and route inquiries to the appropriate department for resolution
- Prepare and track documentation related to HR, finance, and administrative requests
- Sort and distribute incoming mail and packages efficiently to the correct recipient
Medical Claims Examiner
Pacific Blue Cross
12.2018 - 05.2020
- Maintained and updated client files, benefit claims, and document control systems
- Analyzed a wide range of benefit claims for accuracy and compliance
- Followed up with healthcare providers to obtain missing claims information
- Assessed and processed medical claims based on established criteria
- Verified patient insurance coverage and eligibility before processing claims
Education
DCS / DEC - Medical Office Administration: Health Care Administration
Sprott Shaw College
02-2023
High School Diploma -
Kitsilano Secondary School
06.2008
Skills
- Calendar & agenda management
- Document control & record keeping
- Database administration (Paris, Procura System)
- Mail handling & correspondence
- Prioritization & multitasking
- Clear verbal communication
Languages
English
Timeline
Administrative Support Public Health ( Casual)
Fraser Health Authority
04.2025 - Current
Scheduler (Casual)
Fraser Health Authority
03.2025 - 04.2025
Administrative Assistant
Canada Revenue Agency
12.2021 - 12.2024
Medical Claims Examiner
Pacific Blue Cross
12.2018 - 05.2020
High School Diploma -
Kitsilano Secondary School
DCS / DEC - Medical Office Administration: Health Care Administration
Sprott Shaw College
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