Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Teena D'Cruz

Opaskwayak ,MB

Summary

Adept at office administration and organization, my tenure at Opaskwayak Cree Nation honed my skills in customer relations and data entry. Excelling in time management and verbal communication, I significantly enhanced member engagement and streamlined operations, showcasing a proactive approach to meeting diverse client needs and improving service delivery.

Overview

4
4
years of professional experience

Work History

Receptionist

Paskwayak Business Development Corp
Opaskwayak Cree Nation
10.2023 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.

Membership Clerk

Opaskwayak Cree Nation
Opaskwayak, Mb
09.2022 - 09.2023
  • Managed communication with members through newsletters, emails, and social media platforms to keep them informed about upcoming events and initiatives.
  • Created and distributed Treaty Cards for Opaskwayak Cree Nation Members and other First Nations across Canada
  • Served as a Commissioner of Oathes
  • Served as a knowledgeable resource for potential members seeking information about benefits, fees, policies, and procedures related to joining the organization.
  • Registered births and deaths for Opaskwayak Cree Nation
  • Ensured compliance with all privacy laws when handling sensitive member information such as personal contact details or financial transactions history.
  • Prepared monthly reports on membership statistics.

Dispatcher

Opaskwayak Cree Nation
Opaskwayak Cree Nation, Manitoba
06.2020 - 09.2022
  • Answering calls and inquiries regarding covid
  • Maintaining communication between security officers
  • Ensuring clear and concise reporting of daily activities between the border checks and head office.

Education

Automated Office Administration

CDI College
Saskatoon, SK

Culinary Arts -

Opaskwayak Cree Nation PESP
Opaskwayak Cree Nation
12.2018

Security Guard Training

Opaskwayak Cree Nation PESP
Opaskwayak Cree Nation
10.2018

Grade 12 -

Oscar Lathlin Collegiate
Opaskwayak Cree Nation,Manitoba
06.2018

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Scheduling
  • Scheduling appointments
  • Greeting and Seating Clients
  • Data inputting
  • Office Administration
  • File Management

Languages

English
Full Professional

Timeline

Receptionist

Paskwayak Business Development Corp
10.2023 - 12.2023

Membership Clerk

Opaskwayak Cree Nation
09.2022 - 09.2023

Dispatcher

Opaskwayak Cree Nation
06.2020 - 09.2022

Automated Office Administration

CDI College

Culinary Arts -

Opaskwayak Cree Nation PESP

Security Guard Training

Opaskwayak Cree Nation PESP

Grade 12 -

Oscar Lathlin Collegiate
Teena D'Cruz