Teena
Fresno,California
Summary
Proven track record in enhancing customer experiences and streamlining front desk operations, notably at Maya Devi Memorial Hospital. Expert in customer service and time management, adept at maintaining clean environments and fostering patient relations. Achieved significant improvements in patient appointment coordination and satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Subway
Yreka, California
05.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Front Desk Receptionist
Used Gadget
Seattle, Washington
08.2023 - 04.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front Desk Receptionist
Maya Devi Memorial(MM) Hospital
Ambala, Haryana
01.2023 - 06.2023
- Follow the hospital’s emergency protocols, direct patients or visitors during emergencies, and notify appropriate medical personnel as needed.
- Assist patients in completing necessary forms, verify their information, and enter it accurately into the hospital’s system.
- Manage and schedule patient appointments, coordinate with different departments for availability, and follow up on appointment reminders.
Education
Bachelor Of Arts - Customer Experience Management
Maharishi Markandeswar University
Mullana, Haryana 08.2022
Skills
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
Languages
English
Native or Bilingual
Timeline
Cashier
Subway
05.2024 - 08.2024
Front Desk Receptionist
Used Gadget
08.2023 - 04.2024
Front Desk Receptionist
Maya Devi Memorial(MM) Hospital
01.2023 - 06.2023
Bachelor Of Arts - Customer Experience Management
Maharishi Markandeswar University