Teemu Muswagon
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Boston Pizza Downtown
10.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Providing information and suggestions to help customers with food and beverage selections.
- Presenting and delivering ordered choices in a prompt and efficient manner.
- Checking on tables periodically and refilling glasses and supplies.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Laborer
KLZ Roofing & Exteriors Ltd.
07.2022 - 07.2023
- Worked alongside team to accomplish work goals according to schedule.
- Learned from experienced Roofers on proper safety protocols and procedures, minimizing risk during all roofing tasks.
- Supported team members in completing projects on time through effective communication and coordination with fellow Roofer Helpers.
- Safeguarded job site safety by maintaining a clean and hazard-free work area, reducing the risk of accidents.
- Enhanced project completion rates by providing support to roofers during the installation, repair, or replacement of various roofing systems.
- Optimized tool usage by performing regular maintenance checks and repairs as needed, prolonging their lifespan and functionality.
Laborer
Kruse Auto Body
01.2022 - 07.2022
- Aided in streamlining the parts ordering process, reducing wait times and minimizing delays in project completion.
- Improved customer satisfaction by providing high-quality auto body repairs and timely service.
- Efficiently disassembled damaged sections of vehicles for proper assessment and reconstruction process implementation.
- Ensured accurate color matching with advanced paint mixing skills, resulting in seamless vehicle finishes.
- Completed routine maintenance tasks on shop equipment as required preventing downtime due to malfunctions or improper care.
Gas Station Attendant
Petro Gas Station
01.2020 - 07.2021
- Ensuring customer service is provided through maintaining a safe and efficient operation while adhering to company policies, procedures, and standards
- Performing all aspects of filling appropriate fuel into vehicles
- Assisting with regular clean up duties to ensure an efficient safe and clean gas station environment.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
Education
GED -
Yellowquill College
Winnipeg, MB06.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Adaptability to fast paced environments
- Allergy awareness
- Bilingual
Volunteer Experience
- 07/01/15, 07/01/19, Annual Family Camp Out, Cross Lake, Manitoba, Helping to organize and co-ordinate activities and games for children.
- 03/01/23, 03/01/24, Annual MICEC tournament, Indigenous hockey tournament, Helping with 50/50 & pick-a-pop
References
Brooklyn Wityshyn, 204-590-8575
Anna Neil, 204-930-1033
Hockey player
Determination and perseverance. Great ice hockey players are incredibly determined and never give up, even when faced with adversity. They are able to push through the challenges and setbacks that come with playing such a demanding sport, and always strive to improve and reach their goals. Leadership, Many great ice hockey players are natural leaders who are able to inspire and motivate their teammates to perform at their best. They are able to create a positive and supportive team environment, and are often the driving force behind their team's success.
Timeline
Server/Bartender
Boston Pizza Downtown
10.2023 - 02.2024
Laborer
KLZ Roofing & Exteriors Ltd.
07.2022 - 07.2023
Laborer
Kruse Auto Body
01.2022 - 07.2022
Gas Station Attendant
Petro Gas Station
01.2020 - 07.2021
GED -
Yellowquill College
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