Detail-oriented dental reception/assistant with 17 years of experience maintaining patient clinical records, sterilizing tools, preparing medical trays and carrying out infection control. Proficient in operating radiographic machine and offering complete knowledge of dental terminology.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office Manage/Dental Assistant
Waterloo Endodontics
Waterloo , ON
10.2017 - Current
Executed operational standards flawlessly in full compliance with established policies, procedures and government regulations.
Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Photographer
Distinctly Tee Photography
Baden , ON
06.2005 - Current
Photographed high-quality images for various print and digital projects.
Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
Performed advanced computer processing of images for assignments.
Directed wedding guests to pose for photographs.
Completed complex photo shoots at indoor and outdoor venues.
Edited, toned, captioned and uploaded photographs for publication.
Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos.
Dental Receptionist/Dental Assistant
Greenbrook Dentistry
Kitchener, ON
08.2010 - 10.2017
Scheduled, rescheduled and cancelled appointments for dental patients.
Helped patients complete necessary medical forms and documentation.
Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
Greeted visitors and patients to determine needs, check appointments and direct accordingly.
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed office bookkeeping with insurance billing and patient payments.
Prepared and arranged instruments, medications and required materials for dental procedures.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Dental Office Receptionist
Hartsland Dental
Guelph , ON
06.2005 - 08.2010
Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
Greeted visitors and patients to determine needs, check appointments and direct accordingly.
Conducted communications and transactions with patients and visitors to foster positive experience.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Education
Intra Oral Level 2 Dental Assistant - Certified Dental Assistant
CDI College
Kitchener, ON
05.2005
Skills
Knowledge of Dental Terminology
Knowledge of dental insurance
Dental assessment experience
Scheduling
Appointment Setting
HIPAA Compliance
Patient Assistance
Dental Procedures
Patient Information Verification
Patient Safety
Certification
Certified Dental Assistant Level 2
Harp Certification
CPR First Aid Certified
Timeline
Office Manage/Dental Assistant
Waterloo Endodontics
10.2017 - Current
Dental Receptionist/Dental Assistant
Greenbrook Dentistry
08.2010 - 10.2017
Photographer
Distinctly Tee Photography
06.2005 - Current
Dental Office Receptionist
Hartsland Dental
06.2005 - 08.2010
Intra Oral Level 2 Dental Assistant - Certified Dental Assistant
CDI College
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