Summary
Overview
Work History
Education
Skills
Languages
ABOUT ME
Timeline
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TEE VINDAS

Toronto

Summary

Dynamic and results-driven hospitality professional with a proven track record in operational efficiency, team leadership, and exceptional customer service. Skilled in training and mentoring staff, optimizing workflows, and coordinating high-volume events. Known for attention to detail, a proactive mindset, and dedication to exceeding performance expectations.

Overview

4
4
years of professional experience

Work History

Floor Manager / Bartender

Bar Maaya / Mia
10.2024 - Current
  • Supervise floor operations and staff activities to ensure top-tier guest experiences.
  • Develop staff schedules aligned with business needs and peak hours.
  • Train, coach, and mentor team members, delivering regular performance feedback.
  • Manage inventory and stock levels while maintaining visual merchandising standards.
  • Collaborate with upper management to implement operational improvements.

Assistant General Manager

Bar 404
08.2023 - 04.2024
  • Led a high-performing team and maintained strong client relationships.
  • Developed operational strategies to improve service quality and efficiency.
  • Conducted staff evaluations, mentoring, and succession planning.
  • Oversaw project execution, event planning, and performance initiatives.
  • Implemented brand marketing strategies to boost visibility and revenue.

Administrator

Black Mental Health Canada
09.2022 - 05.2023
  • Streamlined workflows through improved form and document templates.
  • Supported payroll processing and internal HR tasks.
  • Coordinated meetings and logistics for organizational events.
  • Handled inquiries and provided clerical support to staff and leadership.

Front Manager

EFS
01.2022 - 08.2022
  • Managed VIP guests, reservations, and high-volume front-of-house operations.
  • Trained and supervised staff to maintain premium service standards.
  • Resolved escalated concerns to ensure customer satisfaction.
  • Drove strategies to enhance the guest experience and retain clientele.

Hostess

The Lobby & The Hartly
02.2022 - 07.2022
  • Greeted and seated over 200–400 guests nightly, managing high-traffic flow.
  • Enforced profitable entry policies and managed venue layout and spacing.
  • Organized 50–100 reservations per shift and resolved conflicts efficiently.

Caterer Server / Bartender

Caper’s Custom Catering
08.2021 - 04.2022
  • Served meals at concerts, film sets, and events with up to 200 guests.
  • Memorized 30+ menu items and maintained consistent service standards.
  • Resolved customer issues promptly, ensuring 100% satisfaction.

Education

High School Diploma - undefined

Forest Hill Collegiate Institute
Toronto, ON
06.2021

Skills

  • Inventory & Operations Management
  • Staff Scheduling & Supervision
  • Employee Coaching & Development
  • Conflict Resolution & Problem Solving
  • Customer Experience & Relationship Management
  • Financial Transactions & Oversight
  • Event Coordination & Planning
  • Work Prioritization & Multi-tasking
  • Team Leadership & Collaboration

Languages

English – Native/Bilingual
Spanish – Native/Bilingual
Portuguese – Limited Working Proficiency

ABOUT ME

I am a motivated and hardworking individual who, despite my young age, has consistently exceeded expectations in high-pressure environments. I’m passionate about growth, driven to innovate, and always looking for ways to push boundaries and make a lasting impact in my industry.

Timeline

Floor Manager / Bartender

Bar Maaya / Mia
10.2024 - Current

Assistant General Manager

Bar 404
08.2023 - 04.2024

Administrator

Black Mental Health Canada
09.2022 - 05.2023

Hostess

The Lobby & The Hartly
02.2022 - 07.2022

Front Manager

EFS
01.2022 - 08.2022

Caterer Server / Bartender

Caper’s Custom Catering
08.2021 - 04.2022

High School Diploma - undefined

Forest Hill Collegiate Institute

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