Summary
Overview
Work History
Education
Skills
Languages
Volunteer Work
Timeline
Generic

Tahmar Chung

Toronto,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

PSW

Revera Home Health
10.2021 - Current
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.



Bartender/Server

J's Steak Frites, Centerville Amusement Park
04.2023 - Current
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Maintained order efficiency and accuracy through clear, concise communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supported needs of 5 - person wait staff who attended to specific needs of countless customers daily for high volume restaurant with social relevancy and intentionality.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

Head Bartender

Canlan Ice Sports, Bar 244
01.2017 - 08.2023
  • Actively listened to customers, handled concerns quickly and de-escalated major issues.
  • Trained new bartenders on drink preparation, de-escalation, and sanitation protocol.
  • Managed bar at special events, leading team in providing coordinated service for high volume events
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.


Account Manager/Security Scheduler

GardaWorld Security
05.2021 - 08.2022
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Completed logs and reports detailing production data such as travel time, level of security, and quality assurance results, helping management make accurate operational decisions.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Customer Service Representative (Motivator)

GoodLife Fitness
01.2013 - 11.2021
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

Education

Practical Nursing

Fleming College
Peterborough, ON

Skills

  • Health Codes Compliance
  • Clear and Effective Communication
  • Complex Problem-Solving
  • Call Center Operations

Languages

English
Native or Bilingual
ASL
Elementary

Volunteer Work

  • Toronto Humane Society
  • Durham Deaf services
  • Girls inc.
  • Club Carib
  • Terry Fox P.S

Timeline

Bartender/Server

J's Steak Frites, Centerville Amusement Park
04.2023 - Current

PSW

Revera Home Health
10.2021 - Current

Account Manager/Security Scheduler

GardaWorld Security
05.2021 - 08.2022

Head Bartender

Canlan Ice Sports, Bar 244
01.2017 - 08.2023

Customer Service Representative (Motivator)

GoodLife Fitness
01.2013 - 11.2021

Practical Nursing

Fleming College

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