Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TEDROS GHEBREMARIAM

Lloydminster,AB

Summary

Dedicated professional with extensive experience at Gold Circle, excelling in housekeeping and customer service. Proven ability to enhance guest satisfaction through meticulous cleaning and attention to detail. Skilled in sanitization techniques and time management, consistently achieving high cleanliness standards and fostering a welcoming environment for all guests.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.

Overview

15
15
years of professional experience

Work History

Housekeeper

Gold Circle
09.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Operated electronic backpack vacuums and floor sweepers.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
  • Polished fixtures to achieve professional shine and appearance.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Produce Clerk

Walmart
05.2022 - Current
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Played key role in seasonal rearrangements of produce section, enhancing shopping experience and promoting new products.
  • Maintained cleanliness of produce area, ensuring welcoming environment for customers.
  • Enhanced freshness and quality of produce displayed by conducting thorough inspections and rotations daily.

Barber

Africa Barber
08.2010 - 02.2022
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Styled hair according to customer preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Built strong relationships with clients, encouraging repeat visits and word-of-mouth referrals.
  • Increased shop revenue by promoting and selling hair care products suited to client needs.
  • Kept shop neat, professional and welcoming to guests of different backgrounds.

Education

High School Diploma -

SAGEM SECONDARY SCHOOL
ERITREA, TESENAY
05-2009

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Cleaning bathrooms
  • Vacuuming
  • Health and safety compliance
  • Bed making proficiency
  • Kitchen cleaning
  • Window cleaning
  • Sorting and washing laundry
  • Window washing
  • Carpet cleaning
  • Cleaning and organizing
  • Hardworking
  • Sanitization techniques
  • Towel replenishment
  • English language fluency
  • Time management
  • Team support and collaboration
  • Professional and courteous

Languages

English
Professional Working
Arabic
Professional Working

Timeline

Housekeeper

Gold Circle
09.2023 - Current

Produce Clerk

Walmart
05.2022 - Current

Barber

Africa Barber
08.2010 - 02.2022

High School Diploma -

SAGEM SECONDARY SCHOOL

Similar Profiles

CREATE PROFILE
TEDROS GHEBREMARIAM