Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Tedom Joyce

Ottawa,ON

Summary

Dynamic professional with a robust background as both a Secretary and CEO of an online shop, demonstrating exceptional communication skills and a keen ability to understand and meet client needs. Bilingual in English and French, I excel in building strong customer relationships and implementing effective sales strategies that drive growth. My experience in administration and leadership equips me with the skills to thrive in diverse environments and contribute positively to any organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

CEO Online Business

Myself
Douala, Cameroon
10.2022 - Current
  • Developed and implemented strategic business plans to increase my profitability.
  • Established strong relationships with clients by actively listening to their needs and providing solutions.
  • Provided exceptional support to both English and French-speaking customers, facilitating seamless communication and enhancing the shopping experience for a diverse clientele.

Secretary Manager

CIL
Douala, Cameroon
07.2024 - 08.2024
  • Managed office operations and procedures, including recordkeeping systems, filing systems, supply requisition, mail distribution and other administrative services.
  • Organized meetings and conferences, prepared agendas and took minutes of proceedings.
  • Processed and stamped all incoming and outgoing documents, maintaining accurate records for compliance and organizational purposes.
  • Created and maintained detailed spreadsheets and reports in Excel and Word to track sales performance across various vendors, providing insights to management for strategic decision-making.
  • Developed and implemented filing systems to improve document retrieval and maintain office organization.
  • Maintained a high level of confidentiality in all areas of work.

Education

High School Diploma -

Enko Bonanjo International School
Bonanjo,Cameroon
06-2024

Skills

  • Succession Planning
  • Organizational agility
  • Inspirational leadership
  • Process Improvement
  • Cultural Awareness
  • Time management
  • Conflict Resolution

Affiliations

  • First year university student
  • Goes to the gym

Languages

French
Professional

Accomplishments

  • Vise president in high school

Certification

  • International baccalaureate

Timeline

Secretary Manager

CIL
07.2024 - 08.2024

CEO Online Business

Myself
10.2022 - Current

High School Diploma -

Enko Bonanjo International School

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Tedom Joyce