Teddy Moog
Edmonton,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative Support II position. Ready to help team achieve company goals.
Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations.
Overview
2
2
years of professional experience
Work History
Physical Therapy Aide
Quality Care Rehab
10.2021 - 10.2023
- Assisted front desk by answering phones, scheduling appointments, and filing documents.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Maintained supply inventory by placing orders when supplies ran low.
- Ensured proper equipment functionality through regular inspection and maintenance, minimizing downtime due to malfunctions.
- Worked with patients from age 16 to 75.
- Performed electrical stimulation, ultrasounds, and spot massages to improve patient movement and functions.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
- Provided mobility support during patient transfers and ambulation, limiting further damage.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
- Offered expert mobility assistance with physical support, wheelchairs, and other strategies.
Medical Records Custodian
Medical Arts Clinic
10.2021 - 09.2023
- Provided exceptional customer service when assisting patients with inquiries about their personal health data stored within the facility''s databases.
- Reduced errors in record-keeping by implementing a meticulous filing system for physical and digital documents.
- Contributed to improved patient care by promptly responding to authorized requests for access to relevant health information.
- Enhanced patient privacy by diligently maintaining and updating confidential medical records.
- Streamlined the retrieval process of medical records, expediting response time to requests from healthcare professionals.
- Maintained strict adherence to HIPAA guidelines, protecting patients'' personal information and confidentiality rights.
- Coordinated with insurance companies and legal teams, providing necessary documentation for claims processing or court cases related to patient care issues.
- Managed the disposal of outdated or unnecessary medical documents, maintaining an organized and clutter-free storage system.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Followed up with medical staff regarding missing information in patient records.
- Scanned and uploaded medical records into electronic medical records system.
Education
Bachelor of Science - in Medical Technology
Centro Escolar University
Manila Philippines10.2000
Skills
- Sanitation
- Therapeutic exercises
- Wheelchair Assessment
- Patient Care
- Patient service
- Equipment Setup
- Maintaining and cleaning equipment
- Maintaining inventory
- HIPAA Compliance
- Patient confidentiality
- Document Scanning
- File Maintenance
- Records Management
- Data Entry
- Records Scanning
- File Organization
Languages
English
Full Professional
Filipino
Native or Bilingual
Timeline
Physical Therapy Aide
Quality Care Rehab
10.2021 - 10.2023
Medical Records Custodian
Medical Arts Clinic
10.2021 - 09.2023
Bachelor of Science - in Medical Technology
Centro Escolar University
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