Teddi Ward

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
• Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
• Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
• Handled incoming business and client requests for information.
• Processed incoming and outgoing mail and packages according to established procedures.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Coordinated and scheduled meetings and appointments.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Compiled and analyzed data to produce reports.
• Created and maintained detailed records of all office activities.
• Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
• Typed letters, memos and other correspondence for staff, using various software programs.
• Confirmed appointments, communicated with clients, and updated client records.

I have over a decade of experience dealing wirh public.

Calming situations to create happy residents and families is my

strong suit.

I am loyal to my employer and a team

player.