Tebah Al-Safi
Mississauga,Canada
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
4
4
years of professional experience
Work History
Customers Expirence Associate
Scotiabank
09.2023 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Educated customers on use of banking website and mobile apps.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
Designated Sales Associate
Furniture Ville
08.2021 - 12.2021
- Maintain an awareness of all promotions and advertisements
- Assist with floor moves, merchandising, display maintenance
- Assist management team with hourly reads, and acknowledging hourly sales in written form
- Assisted managing in meeting standards for customer service and quality
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
Business Development Consultant
Diamond Group Holding
12.2020 - 07.2021
- Company Overview: (Amman)
- Evaluated company’s competition and competitors
- Engaged in research as to how the company can improve
- Assisted in developing new business models for the company
- Prepared recommendations based on research which was carried out
- Prepared presentations for potential clients
- Follow up meeting with clients (active and prospective ones)
- (Amman)
Education
Bachelor of Science - Medical laboratory Science
Al Ahliya Amman University
01.2020
Skills
- Oral and written communication skills
- Problem-solving skills
- Attention to detail
- Organization and time management skills
- Relationship building skills
- Leadership skills
- Proficient in Microsoft Office
- Technology savvy
- Ability to work under pressure
- Customer interaction
- Cash Handling
- Decision-Making
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Customers Expirence Associate
Scotiabank
09.2023 - Current
Designated Sales Associate
Furniture Ville
08.2021 - 12.2021
Business Development Consultant
Diamond Group Holding
12.2020 - 07.2021
Bachelor of Science - Medical laboratory Science
Al Ahliya Amman University
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