Teal Arnot
Calgary,Alberta
Summary
Results-driven Executive Assistant with over 7 years of experience providing administrative support to senior-level executives. Proven ability to handle complex calendars, manage diverse workflows, and maintain high levels of confidentiality. Strong communication, research, and project management skills. Seeking a challenging role in a dynamic company that values professional growth and development. Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
9
9
years of professional experience
Work History
Executive Assistant
University of Calgary
10.2022 - 05.2023
- Provided administrative support to the Vice Provost and AVPR (International) and Senior Academic Director (International) and managed their complex calendars
- Liaised and communicated with internal and external stakeholders, including international partners
- Managed diverse workflows and handled highly confidential materials
- Worked under constant deadlines and conflicting priorities
- Provided logistical support for various initiatives and committees as directed
- Prepared a variety of documents, reports, and correspondence in an efficient and effective manner
- Managed committee support for committees chaired by the Vice Provost and AVPR (International) and Senior Academic Director (International)
- Maintained an accurate contact database for the Vice Provost and AVPR (International) and Senior Academic Director (International)
- Coordinated the planning of meetings and events, including scheduling, booking rooms and equipment, and catering
- Demonstrated professionalism, discretion, courtesy, and respect in all interactions with internal and external clients.
Executive Assistant
Willows Construction
11.2021 - 10.2022
- Vetted and assessed, referred and answers inquiries from clients and partners
- Worked collaboratively with the CEO to handle a variety of day-to-day tasks and office initiatives
- Maintained schedules, liaised with clients, and arranged travel
- Coordinated company events, selecting venues and corresponded with venue managers
- Coordinated with office departments to successfully arrange schedules and minimize scheduling conflicts
- Attended business meetings and maintained meeting minutes
- Participated on the Joint Health and Safety Committee (JHSC) and assisted in the development of safety policies/training
- Gathered research and analyzed data to maximize office efficiency
- Attended networking events on the company's behalf.
Legal Assistant
Guardian Law Group LLP
10.2018 - 03.2020
- Assisted Senior counsel with matters relating to Family Law, Litigation, and Child Advocacy (LRCY)
- Provided research assistance in litigation matters
- Assisted counsel in trial preparation
- Developed document precedents to streamline preparation for court to meet filing deadlines
- Analyzed financial disclosure utilizing spreadsheets and graphs to calculate child and spousal support obligations
- Met and advised clients on the status of files, reviewed documents, and clarified questions to execute the signing of Affidavits
- Implemented a calendar system to assist counsel in prioritizing time spent on files
- Liaised with the Office of Child and Youth Advocate (OCYA), social workers, guardians, etc., to obtain information and arrange travel plans on behalf of counsel.
- Managed approximately 50 incoming calls, emails, and faxes per day from customers
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
Waitress
Lounge IX
01.2018 - 01.2019
- Promptly prepared beverages and delivered food to customers
- Exceeded high customer service expectations maintaining the needs of 20+ customers at a time
- Confirmed dietary restrictions and communicated with kitchen staff
- Recommended food and beverage pairings to meet customer's preferences
- Prepared the restaurant for opening and closing
- Maintained a positive demeanor towards patrons.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Receptionist
Bow Valley Club
01.2017 - 01.2018
- Managed daily incoming and outgoing calls using multi-switchboard
- Distributed regular and electronic incoming mail and other material and coordinated the flow of information
- Assisted in managing inventory and ordering supplies
- Maintained and effectively managed wellness/massage bookings
- Maintained member's relations through consistent approachability and respect
- Submitted insurance information for direct deposit for massage and wellness services.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Receptionist /Clerk
Hoffman Law
08.2014 - 01.2016
- Assisted in trial preparation
- Executed clerical duties, such as printing, photocopying, and scanning of documents
- Coordinated with couriers to execute filing and arrange delivery of documents
- Directed incoming and outgoing calls to team members.
- Answered a large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
Bachelor of Arts in Sociology - Criminology, Deviance and Social Control
University of Calgary
Calgary, Alberta04.2020
Gold Standard Course in Arbitration -
Toronto Commercial Arbitration Society
Toronto, ON05.2023
Skills
- Proficient in research, Microsoft systems and Google Suite
- Adept in managing pressure to successfully meet deadlines and quotas
- High attention to detail
- Project management skills
- Conflict resolution
- Mail Management
- Scheduling
- Presentation Development
- Administrative Support
- Travel Administration
- Invoice Processing
- Expense Reporting
- Conference Planning
- Excel Spreadsheets
- Schedule Management
Languages
English
Native or Bilingual
Timeline
Executive Assistant
University of Calgary
10.2022 - 05.2023
Executive Assistant
Willows Construction
11.2021 - 10.2022
Legal Assistant
Guardian Law Group LLP
10.2018 - 03.2020
Waitress
Lounge IX
01.2018 - 01.2019
Receptionist
Bow Valley Club
01.2017 - 01.2018
Receptionist /Clerk
Hoffman Law
08.2014 - 01.2016
Bachelor of Arts in Sociology - Criminology, Deviance and Social Control
University of Calgary
Gold Standard Course in Arbitration -
Toronto Commercial Arbitration Society
Similar Profiles
Mathilda ColinsMathilda Colins
World Stage Design VR Team at University of CalgaryWorld Stage Design VR Team at University of Calgary
Simrat GosalSimrat Gosal
Clinical Nurse Instructor at University of CalgaryClinical Nurse Instructor at University of Calgary
Sunjot ChahalSunjot Chahal
Residence Life Coordinator at University of CalgaryResidence Life Coordinator at University of Calgary
Darren FerleykoDarren Ferleyko
Director, Staff Wellness at University of CalgaryDirector, Staff Wellness at University of Calgary
Deidre MyersDeidre Myers
MANAGING DIRECTOR at Alberta Holdings LtdMANAGING DIRECTOR at Alberta Holdings Ltd