Teal Arnot
Calgary,Alberta
Summary
Results-driven Executive Assistant with over 7 years of experience providing administrative support to senior-level executives. Proven ability to handle complex calendars, manage diverse workflows, and maintain high levels of confidentiality. Strong communication, research, and project management skills. Seeking a challenging role in a dynamic company that values professional growth and development. Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
9
9
years of professional experience
Work History
Executive Assistant
University of Calgary
10.2022 - 05.2023
- Provided administrative support to the Vice Provost and AVPR (International) and Senior Academic Director (International) and managed their complex calendars
- Liaised and communicated with internal and external stakeholders, including international partners
- Managed diverse workflows and handled highly confidential materials
- Worked under constant deadlines and conflicting priorities
- Provided logistical support for various initiatives and committees as directed
- Prepared a variety of documents, reports, and correspondence in an efficient and effective manner
- Managed committee support for committees chaired by the Vice Provost and AVPR (International) and Senior Academic Director (International)
- Maintained an accurate contact database for the Vice Provost and AVPR (International) and Senior Academic Director (International)
- Coordinated the planning of meetings and events, including scheduling, booking rooms and equipment, and catering
- Demonstrated professionalism, discretion, courtesy, and respect in all interactions with internal and external clients.
Executive Assistant
Willows Construction
11.2021 - 10.2022
- Vetted and assessed, referred and answers inquiries from clients and partners
- Worked collaboratively with the CEO to handle a variety of day-to-day tasks and office initiatives
- Maintained schedules, liaised with clients, and arranged travel
- Coordinated company events, selecting venues and corresponded with venue managers
- Coordinated with office departments to successfully arrange schedules and minimize scheduling conflicts
- Attended business meetings and maintained meeting minutes
- Participated on the Joint Health and Safety Committee (JHSC) and assisted in the development of safety policies/training
- Gathered research and analyzed data to maximize office efficiency
- Attended networking events on the company's behalf.
Legal Assistant
Guardian Law Group LLP
10.2018 - 03.2020
- Assisted Senior counsel with matters relating to Family Law, Litigation, and Child Advocacy (LRCY)
- Provided research assistance in litigation matters
- Assisted counsel in trial preparation
- Developed document precedents to streamline preparation for court to meet filing deadlines
- Analyzed financial disclosure utilizing spreadsheets and graphs to calculate child and spousal support obligations
- Met and advised clients on the status of files, reviewed documents, and clarified questions to execute the signing of Affidavits
- Implemented a calendar system to assist counsel in prioritizing time spent on files
- Liaised with the Office of Child and Youth Advocate (OCYA), social workers, guardians, etc., to obtain information and arrange travel plans on behalf of counsel.
- Managed approximately 50 incoming calls, emails, and faxes per day from customers
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
Waitress
Lounge IX
01.2018 - 01.2019
- Promptly prepared beverages and delivered food to customers
- Exceeded high customer service expectations maintaining the needs of 20+ customers at a time
- Confirmed dietary restrictions and communicated with kitchen staff
- Recommended food and beverage pairings to meet customer's preferences
- Prepared the restaurant for opening and closing
- Maintained a positive demeanor towards patrons.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Receptionist
Bow Valley Club
01.2017 - 01.2018
- Managed daily incoming and outgoing calls using multi-switchboard
- Distributed regular and electronic incoming mail and other material and coordinated the flow of information
- Assisted in managing inventory and ordering supplies
- Maintained and effectively managed wellness/massage bookings
- Maintained member's relations through consistent approachability and respect
- Submitted insurance information for direct deposit for massage and wellness services.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Receptionist /Clerk
Hoffman Law
08.2014 - 01.2016
- Assisted in trial preparation
- Executed clerical duties, such as printing, photocopying, and scanning of documents
- Coordinated with couriers to execute filing and arrange delivery of documents
- Directed incoming and outgoing calls to team members.
- Answered a large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
Bachelor of Arts in Sociology - Criminology, Deviance and Social Control
University of Calgary
Calgary, Alberta04.2020
Gold Standard Course in Arbitration -
Toronto Commercial Arbitration Society
Toronto, ON05.2023
Skills
- Proficient in research, Microsoft systems and Google Suite
- Adept in managing pressure to successfully meet deadlines and quotas
- High attention to detail
- Project management skills
- Conflict resolution
- Mail Management
- Scheduling
- Presentation Development
- Administrative Support
- Travel Administration
- Invoice Processing
- Expense Reporting
- Conference Planning
- Excel Spreadsheets
- Schedule Management
Languages
English
Native or Bilingual
Timeline
Executive Assistant
University of Calgary
10.2022 - 05.2023
Executive Assistant
Willows Construction
11.2021 - 10.2022
Legal Assistant
Guardian Law Group LLP
10.2018 - 03.2020
Waitress
Lounge IX
01.2018 - 01.2019
Receptionist
Bow Valley Club
01.2017 - 01.2018
Receptionist /Clerk
Hoffman Law
08.2014 - 01.2016
Bachelor of Arts in Sociology - Criminology, Deviance and Social Control
University of Calgary
Gold Standard Course in Arbitration -
Toronto Commercial Arbitration Society
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