Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With an extensive history of customer communication techniques and workplace safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate/Department Manager
Algonquin Outfitters
06.2020 - Current
Sales Associate, working with management to coordinate product inventory and communicating with customers to provide customer service.
Health and safety team, Ensuring equipment and first aid kits match provincial regulations.
Department manager, Communicating with brand representatives to purchase new products as well as upper management to discuss department needs and budget.
Online Grocery Associate
Independent Grocers
03.2020 - 06.2020
Worked to ensure customer satisfaction through communication with customers pertaining to status and substitutions of the order.
Ensured groceries were done before the appointed time of pick-up of customers.
Picked groceries in a way as to minimize the spread of infection and increase quality control.
Production Team Member
Tim Horton's
06.2016 - 08.2019
Learn interpersonal communicational skills with team members and customers.
Prioritizing time management to ensure times are met and the highest level of customer service is delivered.
Managing multiple priorities in a stressful environment
Education
No Degree - Biomedical Biology
Laurentian University
Greater Sudbury, ON
Paramedic Degree - Primary Care Paramedic
Conestoga College
Kitchener, ON
04.2024
High School Diploma -
Huntsville High School
Huntsville, ON
06.2020
Skills
Critical Decision-Making Skills
Safety Protocols
Customer Service
Verbal/Written Communication
Problem-Solving Skills
Teamwork and Collaboration
Conflict Resolution
Reliable and Punctual
First Aid/CPR
Languages
English
Native or Bilingual
French
Limited Working
Certification
F class License - 2023
First aid and CPR, Action First Aid - Issued August 2023
Infection Prevention and Control, Simcoe Muskoka District Health Unit - November 2019
Ontario Pioneer Camp Leadership Training - Summer 2018
Volunteer Experience
1000+ hours volunteering at Faith Baptist Church as a youth leader, camera operator, and video director.
750+ hours of volunteering at Ontario Pioneer Camp as a cabin leader and skills instructor for staff.