Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Teagan Seymour

Department Of Cognitive Science, Carleton University
Ottawa,Ontario

Summary

Effective student committed to learning, developing skills in Cognitive Science and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Runner

Aramark
09.2023 - Current
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
  • Provided excellent customer service while meeting challenging time goals.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Assisted in inventory management by tracking incoming and outgoing materials accurately.
  • Facilitated smooth business operations by promptly addressing urgent needs from different departments.

Front End Supervisor

Independent Grocers
04.2022 - 10.2023
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Maintained accurate records of sales and financial transactions.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash drawers in 7 checkout stations to verify adequate cash supply.

Customer Service Worker

Independent Grocers
06.2021 - 10.2023
  • Maintained up-to-date information on company policies, procedures, and offerings for accurate service delivery.
  • Developed rapport with clients through active listening, empathetic communication, and personalized solutions.
  • Negotiated win-win outcomes during challenging situations that benefited both the customer and the organization without sacrificing business objectives.
  • Provided comprehensive product knowledge to customers, leading to informed decision-making and increased sales.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and complaints.
  • Managed high volume of calls while maintaining composure, professionalism, and efficiency under pressure.

Education

Bachelor of Science - Cognitive Science Honours

Carleton University
Ottawa, ON
05.2001 -

High School Diploma -

St. Joseph Catholic High School
Ottawa, ON
05.2001 -

Skills

  • Customer Service

  • First Aid Certified

  • Smart Serve Certified

Accomplishments

  • Honour Roll Student
  • PGL (Program for Gifted Learners)
  • Member of Jim Davies' Imagination Laboratory


Timeline

Runner

Aramark
09.2023 - Current

Front End Supervisor

Independent Grocers
04.2022 - 10.2023

Customer Service Worker

Independent Grocers
06.2021 - 10.2023

Bachelor of Science - Cognitive Science Honours

Carleton University
05.2001 -

High School Diploma -

St. Joseph Catholic High School
05.2001 -

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Teagan SeymourDepartment Of Cognitive Science, Carleton University