Teagan Pitre
London,ON
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Huron Coast Trading CO
04.2024 - 09.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Processed transactions accurately while maintaining a high level of customer service.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Boosted store revenue through upselling and cross-selling techniques.
Server
Rondos Pizza Plus
11.2022 - 02.2023
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Midtown Tap and Grill
07.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Certificate - Design
Fanshawe College
London, ON04-2024
Bachelor of Arts - Graphic And Digital Design
Fanshawe College
London, ON04-2027
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- Service prioritization
- Team collaboration
- Sales techniques
- Supply restocking
- Beverage preparation
- Task prioritization
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Smart serve
- Food handlers
Timeline
Sales Assistant
Huron Coast Trading CO
04.2024 - 09.2024
Server
Rondos Pizza Plus
11.2022 - 02.2023
Server
Midtown Tap and Grill
07.2022 - 10.2022
Certificate - Design
Fanshawe College
Bachelor of Arts - Graphic And Digital Design
Fanshawe College
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