Te-shawn Stewart
Bradford
Summary
I'm a highly motivated Medical Esthetician with extensive customer service and sales experience. I am also a very outgoing sales person with a track record of driving increased sales, improving buying experience and elevating company profile with target market. The goal is to have a strong relationship with customers so that we can fulfill their needs and have a good experience when visiting. I am a very down to earth, sincere and thoughtful person and I think I would the best candidate for this position. Excellent interpersonal and organizational abilities. Trained in microdermabrasion, laser hair removal, chemical peels, micro-needling, laser pigmentation removal, vascular removal, skin analysis and my main focus is on facials and laser.
Overview
6
6
years of professional experience
Work History
Student Esthetician
Humber Spa
01.2021 - 05.2021
- Perform several facials, chemical peels and waxing procedures per week.
- Performed special anti-oxidant, acne and microdermabrasion facial services.
- Informed guests of appropriate products available to increase retail sales.
- Performed consultations for patients before scheduling treatments.
- Suggested appropriate therapy based on current health of client.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Advised clients on proper home-care regimens.
- Welcomed clients arriving for appointments.
- Analyzed skin condition and made appropriate product recommendations.
- Designed post-treatment at-home care products.
- Sterilized equipment for patient treatments.
- Educated patients on treatment options.
- Recommended retail products for at-home use.
Sales Associate
Casa Xamayca
09.2019 - 11.2020
- Maintained records related to sales, returns and inventory availability.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Maintained organized, presentable merchandise to drive continuous sales.
- Tracked stock using company inventory management software.
- Engaged with customers to effectively build rapport and lasting relationships.
Salesperson
Kemo Pharmacy
02.2018 - 06.2019
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Managed customer from initial contact to closing with efficiency and attention to detail, which helped build loyalty and partnerships.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Greeted customers, helped locate merchandise and suggested suitable options.
Licensed Medical Esthetician
Body & Soul Clinic
08.2021 - 02.2022
- Fostered friendly, warm, and exceptional customer experience.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Analyzed skin condition and made appropriate product recommendations.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Welcomed clients arriving for appointments.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Executed laser hair removal and microdermabrasion procedures.
Medical Esthetician/ Clinic Supervisor
Laser Clinics Canada
02.2022 - 08.2024
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
- Recommended retail products for at-home use.
- Welcomed clients arriving for appointments.
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Recommended and performed microdermabrasion, peels and laser treatments.
- Executed laser hair removal and microdermabrasion procedures.
- Resolved customer complaints and facilitated conflict resolutions.
- Handled busy schedules and stayed on top of key deadlines.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Mentored junior staff members, fostering professional growth and development within the team.
- Assisted in the development of clinic protocols, ensuring compliance with industry standards and regulations for safe practice.
- Analyzed skin condition and made appropriate product recommendations.
- Improved clinic efficiency by streamlining patient intake processes and implementing electronic health records.
- Promoted a positive work environment by addressing employee grievances promptly and fairly.
Education
High School Diploma -
Rusea's High School
Hanover, Jamaica 06.2015
License Certificate - Phlebotomy
Wilmot's Academy
Montego Bay, Jamaica 02.2018
Diploma - Esthetics And Nail Care Technology
Humber College
Toronto, ON04.2021
Skills
- Stocking and Replenishing
- Merchandising Knowledge
- Exceptional Customer Service
- Excellent people skills
- Self-motivated
- Problem-solving skills
- Excellent Communication Skills
- Professional Demeanor
- Spa retail sales
- Advanced Skincare Techniques
- Medical recordkeeping
- Public Health Codes Knowledge
- Skin Rejuvenation
- Laser hair removal
- Facials
- Client consultation abilities
- Microdermabrasion
- Oxygeneo
- Hydrafacial Treatments
- Acne Treatment Expertise
- Chemical peels
Laser, Skin Care and Beauty
I am passionate about Laser and skin treatments. I spend most of my time reading up about advance skin treatments and keeping up with the latest trends on social media. I love giving my clients the treatments they deserve and I know that they will benefit from. I also like to expand my knowledge on any new about laser and other advanced skin treatment.
Timeline
Medical Esthetician/ Clinic Supervisor
Laser Clinics Canada
02.2022 - 08.2024
Licensed Medical Esthetician
Body & Soul Clinic
08.2021 - 02.2022
Student Esthetician
Humber Spa
01.2021 - 05.2021
Sales Associate
Casa Xamayca
09.2019 - 11.2020
Salesperson
Kemo Pharmacy
02.2018 - 06.2019
High School Diploma -
Rusea's High School
License Certificate - Phlebotomy
Wilmot's Academy
Diploma - Esthetics And Nail Care Technology
Humber College
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