Tazrin Islam
Summary
Dynamic Sales and Marketing Representative with a proven track record at ADT, excelling in brand awareness and relationship building. Leveraged negotiation techniques to boost sales revenue and enhance customer satisfaction. Skilled in market analysis and strategic planning, driving successful marketing campaigns and fostering team collaboration for optimal performance.
Overview
5
5
years of professional experience
Work History
Sales and Marketing Representative
ADT
08.2024 - 11.2024
- Developed and executed targeted marketing campaigns to increase brand awareness.
- Assisted in managing client relationships, ensuring timely responses to inquiries.
- Conducted market research to identify trends and customer needs for product development.
- Collaborated with sales team to create persuasive presentations and proposals for clients.
- Delivered insights on customer feedback to refine service offerings and improve satisfaction levels.
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
- Improved overall team performance by providing mentorship to junior representatives, sharing best practices, and promoting a positive work environment.
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
- Spearheaded joint marketing initiatives with complementary businesses, expanding reach and driving increased revenue streams.
- Trained new employees on customer service, money handling and organizing strategies.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Factory Production Worker
Estee Lauder
05.2023 - 04.2024
- Operated machinery to produce high-quality products efficiently.
- Conducted quality control checks to ensure adherence to safety and production standards.
- Collaborated with team members to optimize workflow and minimize downtime.
- Assisted in training new employees on equipment operation and safety protocols.
- Maintained clean work areas, ensuring compliance with health and safety regulations.
- Monitored inventory levels, notifying supervisors of supply shortages promptly.
- Executed daily production schedules, adapting quickly to changing priorities as needed.
- Reported equipment malfunctions for timely repairs, minimizing disruption to operations.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Operated Number machines proficiently and in compliance to safety standards.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Implemented policies and standard operating procedures for continuous improvement.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
Cashier
McDonald's
08.2022 - 02.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Maintained cleanliness and organization of work area to ensure a safe environment.
- Assisted in training new staff on operational procedures and customer service techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
BBA - Business Administration And Management
IUB
Bangladesh Dhaka 09.2021
Skills
- Brand awareness
- Negotiation techniques
- Target market identification
- Competitor analysis
- Marketing analytics
- Time management
- Attention to detail
- Problem-solving
- Opening and closing procedures
- Excellent communication
- Interpersonal communication
- Account servicing
- Written communication
- Cash handling
- Teamwork
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Customer satisfaction
- Organizational skills
- Team collaboration
- Team leadership
- Effective communication
- Decision-making
- Customer engagement
- Adaptability and flexibility
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Sales presentations
- Product knowledge
- Interpersonal skills
- Analytical thinking
- Sales process
- Goal setting
- Professionalism
- Strategic planning
- Solution selling
- Sales strategy
- Social media marketing
- Time management abilities
- Continuous improvement
- Inventory management
- Adaptability
- Sales techniques
- Account management
- Cold calling
- Sales promotion
- Direct sales
- Business development
- Persuasive communication
- Negotiation tactics
- Competitive analysis
- Brand representation
- Sales forecasting
- Lead generation
- E-commerce sales
- CRM software
- Promote products
- Effective customer upselling
- Staff training and motivation
- Restock shelves
- Stock management
- Conflict resolution
Languages
English,Bangla,Thai,Hindi,Urdhu,Punjabi,broken Fra
Full Professional
Timeline
Sales and Marketing Representative
ADT
08.2024 - 11.2024
Factory Production Worker
Estee Lauder
05.2023 - 04.2024
Cashier
McDonald's
08.2022 - 02.2023
BBA - Business Administration And Management
IUB
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