Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Skilled in cash handling and employee training. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.
Overview
1
1
year of professional experience
Work History
Team Leader and Keyholder
Bluenotes
St Vital Center, Winnipeg
11.2023 - Current
Lead a team of 11 employees in a busy retail environment, ensuring daily operations and high standard of customer service.
Training, mentoring and supporting new hires, ensuring they understand store policies and procedures to maximize efficiency and performance.
Supporting inventory control by monitoring stock levels and participating in regular stock counts to ensure accurate inventory records.
Performing backroom count, updating visuals, till audits, and Sunday paperworks and well as maintaining control over POS system.
Holding responsibility for opening and closing the store ensuring that all security protocols are followed and the store is locked and secured at the end of each shift.
Manage cash handling and daily financial tasks including balancing registers, ensuring accurate cash flow and deposits and paid-ins and paid-outs etc.
Supervise and direct staff during shifts, ensuring that customer service standards are met and goals are achieved.
Fashion Stylist
Cleo
Polo Park Mall, Winnipeg
06.2024 - 03.2025
Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences and body shapes mostly for middle aged woman.
Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.
Curate outfits for fashion-forward looks, focusing on fit, color coordination, and styling techniques that cater to the target market.
Participated in 'Wednesday Wardrobe' by showcasing how to style an outfit in two different ways, explaining why customers would buy it, and sharing the styling tips with other stores in the district.
Placed in-store orders and handled cash transactions efficiently and accurately.
Presented myself with up-to-date styles from the store collection to showcase to customers while adhering to the store's dressing policy.