Taznim Khan
Toronto,ON
Summary
Professional with substantial experience in patient services. Consistently delivers exceptional patient care through strong communication, problem-solving, and organizational skills. Adept at working collaboratively within healthcare teams and adapting to dynamic environments. Known for reliability and strong focus on achieving results.
Overview
6
6
years of professional experience
Work History
Patient Services Specialist
FYI Doctors
10.2024 - Current
- Assumed additional managerial responsibilities within the clinic, ensuring smooth operations
- Oversaw patient services, staff coordination, and clinic resource management
- Continued previous roles and responsibilities, including ophthalmic technical pretesting and patient follow-ups
Sales Representative & Ophthalmic Assistant
Eye Clinic
06.2023 - 10.2024
- Increased patient retention and sales of eyewear and services through personalized consultations
- Supported clinical operations, including assisting with eye exams and maintaining patient records
- Provided technical guidance on lens options and maintenance
Sales Representative
Access Ballroom Dance Studio
08.2022 - 04.2023
- Achieved and surpassed sales quotas by promoting class packages and membership plans
- Delivered excellent customer service by addressing inquiries and tailoring solutions to clients' needs
- Coordinated administrative tasks, including scheduling and invoicing
- Part-time
Fundraiser
Arch 5 Careers
05.2021 - 03.2022
- Company Overview: Marketing Company
- Raised funds for charities like Red Cross and Toronto Sick Kids through persuasive communication
- Built and maintained strong relationships with donors, enhancing campaign success rates
- Tracked and analyzed fundraising metrics to optimize outreach strategies
- Marketing Company
Telesales Marketer
Super Value Home Services
02.2019 - 02.2020
- Effectively promoted and sold cleaning services via phone to residential clients
- Managed customer interactions to ensure satisfaction and repeat business
- Maintained records of sales and customer feedback for process improvement
Education
Bachelor of Arts - Economics
York University
Toronto, None04-2023
Skills
- Patient confidentiality
- Follow-up coordination
- Insurance verification
- Appointment scheduling
- Team leadership
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Interests
- Music
- Video Gaming
- Food Tourism
- Cooking
- Historical Exploration
Timeline
Patient Services Specialist
FYI Doctors
10.2024 - Current
Sales Representative & Ophthalmic Assistant
Eye Clinic
06.2023 - 10.2024
Sales Representative
Access Ballroom Dance Studio
08.2022 - 04.2023
Fundraiser
Arch 5 Careers
05.2021 - 03.2022
Telesales Marketer
Super Value Home Services
02.2019 - 02.2020
Bachelor of Arts - Economics
York University
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