Tayyaba Kaleem
Maple,ON
Summary
Results-driven and customer-focused retail professional with over 5 years of experience at Sunglass Hut, consistently exceeding sales targets and delivering exceptional customer experiences. Proven ability to lead by example, drive performance, and support team development in fast-paced, KPI-driven environments. Skilled in POS systems, visual merchandising, and scheduling tools such as Kronos. Adept at inventory management, clienteling, and resolving customer concerns with professionalism. Eager to bring leadership, operational knowledge, and a passion for eyewear to a store management role.
Overview
5
5
years of professional experience
Work History
Sales Associate
Sunglass Hut
11.2024 - Current
- Assisted customers in selecting sunglasses to enhance their style and protect their eyes.
- Maintained product displays to ensure an organized and visually appealing shopping environment.
- Processed sales transactions efficiently, ensuring accuracy and customer satisfaction.
- Collaborated with team members to achieve daily sales goals and improve customer engagement strategies.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate-(Casual to PPT: 10/15/2023)
Sunglass Hut
10.2020 - 12.2023
- Assisted in training, developing, and motivating sales associates.
- Supported the Store Manager in creating a positive and high-performance team culture.
- Opened and closed the store, including handling cash and deposits.
- Oversaw daily operations in the absence of the Store Manager.
- Supported in analyzing KPIs (Key Performance Indicators).
- Resolved customer issues efficiently and professionally.
Education
Associate of Arts - Psychology
Seneca College of Applied Arts And Technology
North York, ON04-2019
High School Diploma -
Maple High School
Maple06-2017
Skills
- Staff training and development
- Conflict resolution
- Performance management
- Delegation and accountability
- Clear verbal and written communication
- Customer service excellence
- Coaching and feedback delivery
- POS systems and retail software
- Reporting and scheduling tools
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Professional Working
Urdu
Native or Bilingual
Timeline
Sales Associate
Sunglass Hut
11.2024 - Current
Sales Associate-(Casual to PPT: 10/15/2023)
Sunglass Hut
10.2020 - 12.2023
Associate of Arts - Psychology
Seneca College of Applied Arts And Technology
High School Diploma -
Maple High School
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