TAYTE VAN DE LAAR

As a Class II Water Distribution Operator, I am responsible for maintenance of the Water Distribution System, from the treatment facilities to the property line, including;

• Performing regular operational inspections and maintenance of the distribution infrastructure.
• Overseeing and/or performing commissioning of water distribution infra.
• Responsible for new water meter installation and replacement, service flushes, internal service valve replacements, leak detection, high bill investigations, and thawing of frozen services.
• Repairing distribution water mains and service breaks, and including timely response to water quality concerns and other emergencies.
• 6 years of on-call experience (OIC) in a Water Distribution Subsystem
• Joint Health and Safety Committee Worker Rep

Responsibilities included;

• Coordinating, prioritizing and participating in daily operational & maintenance tasks for the Water Customer Services section of the Water Operations Branch.
• Overseeing the Water Meter/Advanced Metering Infrastructure (AMI) Program, Infrastructure Damage Prevention Program, Customer Care Program and the Bulk Water Provision Program.
• Received, investigated and prioritized the resolution of inquiries, complaints and service requests related to the City’s Water Customer Services section.
• Additionally, ensured the section was compliant with Branch policies and procedures, and provincial regulations and guidelines.

Responsibilities included;

• Assisting with installation, maintenance, inspection and repair of equipment in the drinking water distribution and customer services
• Identifying problems and performing process adjustments to the drinking water distribution system.
• Responsible for obtaining samples, conducting tests, assisting with assessments and responding to non-compliant water quality concerns.
• Would also assist Distribution Class II Operators with new water meter installations and other waterworks tasks.