Tayson Hall
Toronto,Ontaio
Summary
Dynamic and dedicated professional with a proven track record in the hospitality industry, notably at The Slip. Excelled in guest engagement and POS operation, enhancing customer satisfaction and streamlining service efficiency. Skilled in both team collaboration and independent problem-solving, consistently delivering high-quality service with a professional appearance. Brings understanding of effective guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills as an employee.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server, Host, & Dishwasher
The Slip
05.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Cashier
Foodland
03.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Barista
The Roost Cafe
07.2021 - 12.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
High School Diploma -
Toronto Discrict Christian High School
Woodbridge, ON06-2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Safe Food Handling
- Menu Memorization
- Beverage Preparation
- Food sales and promotion
- Liquor, wine, and food service
- POS operation
Certification
- Smart Serve Ontario
Timeline
Server, Host, & Dishwasher
The Slip
05.2023 - 09.2024
Cashier
Foodland
03.2022 - 02.2023
Barista
The Roost Cafe
07.2021 - 12.2021
- Smart Serve Ontario
High School Diploma -
Toronto Discrict Christian High School
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