Detail-oriented team player and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Operational Manager
Ets Boulangerie Patisserie Mado
07.2019 - 08.2024
Directed initiatives to improve work environment, company culture or overall business strategy ( introducing employee of the month)
Assisted in recruiting, hiring and training of team members.
Streamlined operational processes by implementing efficiency improvements and reducing waste (by 15%)
Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
Purchasing Supervisor
Ets Boulangerie Pâtisserie Mado
09.2016 - 06.2019
Purchased new products and oversaw inventory stocking and availability.
Performed monthly reconciliation of open purchasing orders.
Negotiated pricing and terms with vendors ( 10-14 different) to secure best value for company.
Care Giver
Community Support Inc.
03.2013 - 08.2016
Provided emotional support to patients (1-2 at the same time) and their families during challenging times, fostering trust and strong relationships.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted clients with activities of daily living, promoting independence and quality of life.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted patients with self-administered medications.
Education
First Aid Training - First Aid Training (Automatics Defibrillator)
American Red Cross
Cincinnati, Oh
04.2015
One Day Training - First Aid Training
American Red Cross
Cincinnati OH
04.2013
BBA - Business Management
Centre Universitaire Du Luxembourg
Luxembourg UE
06.1999
Skills
Excellent Negotiation and problems solving skills
Compliance with company laws and policies
Executive Team Leadership
Budgeting and Finance
Project Management
Team Liaison
Strong verbal communication
Languages
French
Native or Bilingual
English
Professional Working
Technicalenvironment - Computerskills
Microsoft office (Word, Excel, Power Point)
Software installation (sage saari)
Deep knowledge of search engine advanced option
Interests
Community Cleanup
Volunteer Work
Interior design
Sport
Timeline
Operational Manager
Ets Boulangerie Patisserie Mado
07.2019 - 08.2024
Purchasing Supervisor
Ets Boulangerie Pâtisserie Mado
09.2016 - 06.2019
Care Giver
Community Support Inc.
03.2013 - 08.2016
First Aid Training - First Aid Training (Automatics Defibrillator)
American Red Cross
One Day Training - First Aid Training
American Red Cross
BBA - Business Management
Centre Universitaire Du Luxembourg
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