Taylor Goldthorpe
Nemarket
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Boston Pizza
09.2018 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Banquet Server
Redcrest Golf Course
10.2018 - 09.2019
- Set up banquet tables and chairs based on event requirements.
- Arranged linens and table settings according to seating plan and event theme.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Beverage Cart Attendant
Redcrest Golf Course
05.2018 - 09.2019
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.
- Coordinated with event planners to provide custom beverage offerings for tournaments and special occasions, enhancing overall guest experiences.
- Utilized strong communication skills to relay important information between golf course staff members as needed.
- Established rapport with regular customers, fostering loyalty and repeat business through personalized service.
Education
Certificate - Event Planning
Centennial College
Scarborough05-2026
Skills
- Hospitality service expertise
- Strong work ethic
- Team collaboration
- Guest engagement
- Adaptive problem solving
- Exceptional customer service
- Time management
Certification
- Smart Serve
- Food Handler's Certification
- Ontario Driver's License
- Slip, Trip, Fall Prevention Cert.
- WHIMIS Certification
Timeline
Banquet Server
Redcrest Golf Course
10.2018 - 09.2019
Server/Bartender
Boston Pizza
09.2018 - Current
Beverage Cart Attendant
Redcrest Golf Course
05.2018 - 09.2019
- Smart Serve
- Food Handler's Certification
- Ontario Driver's License
- Slip, Trip, Fall Prevention Cert.
- WHIMIS Certification
Certificate - Event Planning
Centennial College
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