Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Elizabeth Soucie

Kitchener,ON

Summary

An organized and professional social marketer that thrives in the creative setting. Communicating with other brands with a similar targeted audiences for collaborations that correspond with the company's branding itself. A team player with a positive demeanor and proven skills to understand consumers. Excellent awareness of what is successful for the company while continuing to create new ways to succeed. A passionate learner who allows the opportunity for growth within a company's vision and guidelines to boost the company's performance.

Overview

2
2
years of professional experience

Work History

Customer Engagement Coordinator

Exotic Empire
01.2022 - Current
  • Providing exceptional customer service by learning the products that interest consumers. Allowing each engagement to be personal, creating a welcoming and positive experiences.
  • Exhibited high energy and professionalism when dealing with clients as each engagement with a consumer is important as it adds to your brand.
  • Learning the history of nostalgic and trending items that attract consumers. Applying that knowledge to improve sales.
  • Created a request sheet where customers can request items we do not carry. Leaving there name, phone number, and requested product.
  • Creating a rewards program that allows customers to sign in with phone number and receive points on purchases. Resulting in receiving discounts after five stars.

Marketing and Social Media Coordinator

Exotic Empire
01.2022 - Current
  • Interacting on different marketing platforms to reach the target audience and boost brand recognition.
  • Developing advertisements and specific marketing strategies on social media platforms to attract different age groups.
  • Engaging with consumers through social media platforms regarding latest news and store details. Products that are trending, back in stock, or new.
  • Monitored trends in social media, competing stores, customers requested items. Resulting in a wide variety of products that allow the consumer to have a one stop shop.
  • Taking photos for social platforms with creative captions that keep consumers interested in products. These post give viewers history of exotic snacks and movie references that promote products.
  • Creating giveaway opportunity of store products to grow more social recognition. Collaborating with popular social media platforms and companies to attract new viewers from their page.

Board Member of Volunteer Committee

OneDay Dreams
01.2022 - 01.2023
  • Collaborating with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Developing and implementing strategies to drive organization growth and development.
  • Researching potential local funders and assisted in relationship building.
  • Crafting digital content to participate in a social platform, while designing posters to use during fundraising events.
  • Engaged in zoom calls participating in team discussion to promote timeline guidelines, target audience, and relationship building with sponsors.

Education

Bachelor of Arts - Honours Sociology

University of Windsor
Windsor, ON
05.2023

Skills

  • Brand awareness
  • Customer engagement
  • Excellent communication to bring in collaborating brands that highlight message of the brand
  • Creative mindset for new ideas to grow audience rate
  • Multitasking on social media to build brand presence

Timeline

Customer Engagement Coordinator

Exotic Empire
01.2022 - Current

Marketing and Social Media Coordinator

Exotic Empire
01.2022 - Current

Board Member of Volunteer Committee

OneDay Dreams
01.2022 - 01.2023

Bachelor of Arts - Honours Sociology

University of Windsor

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Taylor Elizabeth Soucie