Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Hi, I’m

Taylor Paddock

Retail Manager
Halifax,NS
Taylor Paddock

Summary

Energetic and reliable individual with knack for multitasking and maintaining high standards in customer service. Possesses solid understanding of inventory management and safety protocols, coupled with strong organizational and communication skills. Dedicated to ensuring operational efficiency and driving customer satisfaction.

Overview

10
years of professional experience
1
Certification

Work History

Harnois Energies

Fuel Station Manager
02.2023 - Current

Job overview

  • Conducted performance reviews for staff members, providing constructive feedback to enhance productivity and efficiency.
  • Scheduled quarterly meetings with staff members to discuss store strategies, policies, and safety measures.
  • Enhanced staff engagement with store duties and product information by utilizing gamification
  • Maintained regulatory compliance with local, state, and federal agencies through diligent record-keeping and regular inspections.
  • Oversaw facility maintenance, ensuring equipment was in good working order and minimizing downtime due to repairs or malfunctions.
  • Coordinated staffing schedules to ensure adequate coverage during peak hours
  • Managed daily operations for efficient fuel dispensing, inventory control, and cleanliness of site to ensure optimal performance.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented marketing strategies to drive foot traffic and increase sales of convenience store items.

Wilsons Fuel

Fuel Station Assistant Manager
06.2020 - 01.2023

Job overview

  • Collaborated with team members to address store and customer needs, and ensure smooth daily operations.
  • Assisted in the implementation of new policies and procedures at the station level.
  • Prepared accurate reports on daily operations for management review.
  • Maintained cleanliness of station facilities
  • Maintained positive customer relations by providing excellent customer service and addressing problems head-on with corrective actions.
  • Participated in interviews and facilitated proper training of new hires
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.

SUBWAY®Restaurants

Crew Shift Leader
08.2014 - 06.2020

Job overview

  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Ensured smooth operations during peak hours by coordinating staff assignments and breaks efficiently.
  • Boosted sales with effective upselling techniques and personalized recommendations.
  • Maintained accurate cash handling procedures throughout each shift while managing register transactions efficiently.
  • Maintained a clean and safe work environment through proactive maintenance efforts.
  • Delivered high-quality food and beverage items consistently, meeting company standards.
  • Prepared daily meal prep inventory and store supplies, ensured front house was adequately stocked for peak hours.

Education

Halifax West High School
Halifax, NS

High School Diploma
06-2013

Skills

  • Customer service
  • Staff training and development
  • Multitasking and organization
  • Problem-solving
  • Inventory management
  • Store merchandising
  • Active selling
  • Accurate cash handling

Languages

English
Native or Bilingual

Certification

  • OSHA Certified
  • WHMIS Certified
  • First Aid/ CPR Level C Exp. 2026

Timeline

Fuel Station Manager

Harnois Energies
02.2023 - Current

Fuel Station Assistant Manager

Wilsons Fuel
06.2020 - 01.2023

Crew Shift Leader

SUBWAY®Restaurants
08.2014 - 06.2020

Halifax West High School

High School Diploma

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Taylor PaddockRetail Manager