Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Taylor Vincent

Port Moody,BC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

District Manager

NCD Canada - Kiaro
03.2022 - Current
  • Supervised 7 locations to enforce high-quality standards of operation and ensure consistent service delivery.
  • Identified, developed, and promoted talented employees, fostering a collaborative and hardworking leadership team.
  • Modeled best practices in sales and customer service to enhance customer satisfaction and drive revenue growth.
  • Coordinated with upper management to actualize performance improvement strategies and achieve business objectives.
  • Created and implemented innovative initiatives to improve employee engagement and promote a positive workplace culture.
  • Supported the successful acquisition of 3 companies, facilitating smooth transitions and integration processes.
  • Collaborated closely with HR to develop and implement coaching and succession planning documents, supporting employee development and long-term organizational success.
  • Actively contributed to building a cohesive brand culture that aligns with company values and vision.

Retail Manager

Kiaro Brands Inc
04.2020 - 03.2022


  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Contributed to leadership team for implementing company policies and procedures.
  • Exceeded revenue goals on consistent basis, resulting in commendation from management.

Retail Manager

Zumiez
Nanaimo
02.2015 - 04.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
  • Performed reviews assessing each employee's performance and developed improvement plans

Receptionist

NOV Wilson
07.2014 - 12.2015
  • Organized and scheduled office meetings as well as client appointments for team of professionals, effectively accommodating agendas
  • Collected and distributed messages to team members and managers to support open communication and high customer service
  • Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping

Education

Vancouver Island University
Nanaimo, British Columbia

Skills

  • Sales Orientation
  • Organizational Analysis
  • Strategic Planning
  • Business Administration
  • Staff Recruiting

Additional Information

Volunteer Board Member at ACCESS Youth Outreach Services (2+ years)

  • Contributed to strategic planning and decision-making processes to support the organization's mission and goals.
  • Collaborated with other board members to oversee program initiatives and funding opportunities.

Volunteer Foster Coordinator at BC SPCA Surrey

  • Managed the coordination of foster placements for animals in need, ensuring the well-being and safety of animals in foster care.
  • Provided support and guidance to foster families, helping them care for animals and navigate the fostering process.

Timeline

District Manager

NCD Canada - Kiaro
03.2022 - Current

Retail Manager

Kiaro Brands Inc
04.2020 - 03.2022

Retail Manager

Zumiez
02.2015 - 04.2020

Receptionist

NOV Wilson
07.2014 - 12.2015

Vancouver Island University

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Taylor Vincent