Summary
Overview
Work History
Education
Skills
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Timeline
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Taylor Turner

Paso Robles

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Dairy Queen. Excelled in cash handling and problem-solving, achieving high accuracy in transactions. Demonstrated exceptional customer service management and team leadership, significantly improving operational efficiency. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

3
3
years of professional experience

Work History

Associate

TJX Companies
Paso Robles
10.2024 - Current
  • Implemented effective visual merchandising strategies to maximize sales potential of products on display.
  • Provided knowledgeable product information to customers regarding features, benefits, and usage instructions.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Managed change fund accurately throughout the day with minimal errors.
  • Performed opening and closing procedures according to established guidelines.
  • Collaborated with product managers on pricing strategies for new items and promotions.
  • Verified incoming shipments against invoices for accuracy.
  • Maintained a clean, neat and organized stockroom environment.
  • Collaborated with team members to ensure efficient workflow within the department.
  • Restocked shelves with new merchandise as needed.

Line Cook

Wingstop
Paso Robles
12.2024 - 02.2025
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Stocked shelves with merchandise when needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Shift Leader

Dairy Queen
Soldotna
05.2022 - 08.2024
  • Trained new employees, and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash-handling procedures, maintaining accurate records, and minimizing discrepancies.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively, while maintaining a high level of customer satisfaction.
  • Accomplished multiple tasks within established timeframes.
  • Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • I greeted customers entering the store and responded promptly to customer needs.
  • Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cart Pusher

Fred Meyer
01.2022 - 04.2022
  • Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
  • Removed litter from parking lot, planters and cart storage areas.
  • Directed customers to appropriate areas in store to assist with locating products.
  • Assisted customers in loading groceries into cars.
  • Gathered carts manually and with remote controlled cart pusher.
  • Gathered stray carts throughout store and contributed to maintaining store tidiness.

Education

High School Diploma -

Connections Homeschooling
Soldotna, AK
05.2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem solving
  • Decision-making capabilities
  • Customer service management
  • Performance management
  • Customer service
  • Time management

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Timeline

Line Cook

Wingstop
12.2024 - 02.2025

Associate

TJX Companies
10.2024 - Current

Shift Leader

Dairy Queen
05.2022 - 08.2024

Cart Pusher

Fred Meyer
01.2022 - 04.2022

High School Diploma -

Connections Homeschooling

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Taylor Turner