Taylor Thompson
Ottawa,ON
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
The Waterfront
Napanee
2020.07 - 2024.08
- Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
- Worked closely with management on inventory control initiatives to reduce waste and costs.
- Greeted guests upon arrival, provided menus, and answered any questions about menu items.
- Processed payments for guest checks using cash registers or POS systems efficiently and accurately.
- Performed opening and closing duties such as restocking supplies, checking equipment operation, setting up dining room tables.
- Resolved customer complaints in a professional manner.
- Monitored dining room activity to identify potential problems before they arise.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Stocked ice bins and coolers as needed throughout shift.
- Assisted in setting up the bar for service shift.
Gymnastics Coach
Greater Napanee Gymnastics Club
Napanee
2016.06 - 2020.07
- Organized practice sessions and competitions to enhance student development in the sport.
- Enforced rules of conduct among athletes
- Collaborated with other coaches to develop effective strategies for upcoming competitions.
- Communicated regularly with parents about their child's progress.
- Fostered a culture of respect, discipline, and sportsmanship among athletes and coaching staff.
Education
Bachelor of Arts -
Trent University
Peterborough, ON2024-04
High School Diploma -
Napanee District Secondary School
Napanee, ON2020-04
Bachelor of Education -
University of Ottawa
Ottawa, ONSkills
- Clear Communication
- Strong Work Ethic
- High-volume dining
- Attention to detail
- Time Management
- Handling Difficult Customers
Certification
- Smart Serve Certified
References
References available upon request.
Timeline
Server/Bartender
The Waterfront
2020.07 - 2024.08
Gymnastics Coach
Greater Napanee Gymnastics Club
2016.06 - 2020.07
Bachelor of Arts -
Trent University
High School Diploma -
Napanee District Secondary School
Bachelor of Education -
University of Ottawa
- Smart Serve Certified
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