Taylor Taouil
Leamington,ON
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish client's goals. Strong communicator focused on delivering outstanding customer care. Motivated sales professional offering progressive sales and marketing experience. Productive, hardworking and known for consistent performance against target sale goals and customer service expectations.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk and Charge Staff
Municipality Of Leamington
11.2021 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation area, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Delivered information and details of interest about the facility to potential members.
- Resolved guest issues by identifying source of complaints and formulating corrective action with a supervisor.
- Taking payments to provide visitors with daily passes or memberships for the use of the recreation facility.
Outside Service
Erie Shores Golf And Country Club
07.2021 - Current
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Opened. organized, set up and prepared for Golf Tournaments.
- Taking food and drink orders prior to golfers reaching the destination to ensure quicker service and to limit possible wait times.
- Stocking food, drinks, condiments, and propane weekly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Taking recommendations for specific food or drink items to ensure regulars are consistently returning and content.
- Taking all forms of payment including member charges through a POS system.
- Ensuring work place is constantly cleaned and sanitized enuring health codes are up to par.
Retail Sales Associate
Unforgettable Boutique
04.2017 - Current
- Cleaned, Closed, and secured store at end of shift.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
- Wore smart outfits composed of items from current collections to showcase possible pairings for customers.
- Stocked merchandise while arranging according to sizes and colours.
- Priced items accordingly
- Processed accurate credit, debit, and cash sales transactions through a POS system.
- Greeted customers, helped locate specific merchandise and suggested suitable options for different styles.
- Improved efficiency of store operations by implementing new organizational systems for product storage.
PC Express
Superstore
01.2021 - 04.2022
- Developed strong product knowledge, enabling the ability to provide informed recommendations to customers.
- Used in-store system to locate inventory and place special orders for customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Assisted in training new associates, sharing best practices for customer service excellence and store operations.
- Answered questions about store policies and addressed customer concerns.
- Handled transactions efficiently, accurately processing payments and balancing cash registers at the end of shifts.
Education
Diploma - Border Services
St. Clair College
Windsor, ON08.2021
High School Diploma -
Cardinal Carter Catholic Secondary School
Leamington, ON09.2019
Skills
- Verbal Communication
- Organization and Time Management
- Microsoft Office
- Analytical Thinking
- Can lift up to 70lbs
- Customer Service
- Supervision and leadership
- Able to work with a team efficiently
- Adequate social skills
- Friendly, Positive Attitude
- Multitasking
- Calm Under Pressure
Accomplishments
- Successfully accomplished the PARE physical test in September of 2023.
- Successfully accomplished the OTEE online exam in 2019.
- Easily maintained and managed a clothing store at 21 Years of age.
Languages
English
Native or Bilingual
Certification
- CPR and First Aid certified
- Ontario Firearms License- Expires July 2026
- Ontario Smart Serve certified as of June 2021
- Food and Safety certificate- Expires April 2027
- Valid Ontario G License issued September 2019
Timeline
Front Desk and Charge Staff
Municipality Of Leamington
11.2021 - Current
Outside Service
Erie Shores Golf And Country Club
07.2021 - Current
PC Express
Superstore
01.2021 - 04.2022
Retail Sales Associate
Unforgettable Boutique
04.2017 - Current
Diploma - Border Services
St. Clair College
High School Diploma -
Cardinal Carter Catholic Secondary School
Similar Profiles
Justin MyerJustin Myer
Parks Seasonal Labourer at Municipality of LeamingtonParks Seasonal Labourer at Municipality of Leamington
Abigail ThiessenAbigail Thiessen
Program & Development Coordinator at Leamington Arts CentreProgram & Development Coordinator at Leamington Arts Centre
Michael VidaMichael Vida
Personal Assistant to the Owner at Leamington ChryslerPersonal Assistant to the Owner at Leamington Chrysler