Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Taylor Shipwright

Calgary

Summary

Motivated and goal-oriented professional with a strong passion for workplace health and safety, as well as a deep appreciation for the value of employees in any organization. Completed a post-secondary Business - Human Resources program in April 2023, equipping with the knowledge and skills necessary to excel in this field. Actively seeking an opportunity to apply expertise and make a meaningful contribution to the industry.

Overview

9
9
years of professional experience

Work History

Salary Assistant Manager- People Department Manager

Chirp Foods Inc
04.2023 - Current
  • Managerial duties and tasks such as supervision of crew, cash handling, refunds and cash policies, use of POS systems and controlling the speed of service within the organization to provide exceptional customer service
  • Within my current role at McDonalds, I have been able to express my interest in being people focused within the organization
  • From being able to bring the skills I have learned from the corporate locations back in Ontario to the franchise here in Calgary, AB I have been able to be an asset to the McDonald’s team
  • Organize data and keep records of all employees such as foreign exchange workers and full-time/part-time staff
  • Keep record of yearly people records such as employees of the month, bonus and recognition awards, crew training plans and other documents required for audits
  • Observation and supervision of crew training in the workplace from initial recruitment and further development in the workplace
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Data Entry Clerk

Purolator
06.2022 - 09.2022
  • Within my role at Purolator, I have learned to properly track semi-trucks on routes using the tracking system and was taught to organize data of organizations that are on requested lists for drop off shipments
  • Freight data entry into tracking system
  • Organization of data in accordance with team needs

Customer Accounts Representative- Collections

GM Financial
10.2021 - 06.2022
  • Within my role at GM Financial, I have learned many skills to help me adapt and give further knowledge behind finances and delinquent accounts
  • My main responsibilities were as followed:
  • Excellent communication skills
  • Multi-tasking
  • Conflict management
  • Ability to work and comply with company policy
  • Serviced delinquent accounts to avoid further collections by providing financial assistance and strategies if needed
  • Maintained detailed records of client interactions using CRM software, ensuring relevant information was accessible to all team members as needed.

Department Manager (Kitchen and People Dept.)

McDonald’s
04.2016 - 10.2021
  • The roles I play within the company is to be a responsible employee that is trusted to supervise crew and other staff while managing the floor
  • Time management skills
  • Cash handling and refunds
  • Following food safety requirements as well as sanitization requires

Education

Certification of Business - Human Resources - Business - Human Resources

Sir Sandford Fleming College
04-2023

Skills

  • Team motivation
  • Customer rapport
  • Recruiting and interviewing
  • Orientation and training
  • Performance reviewing
  • Promotional planning
  • Recruitment and hiring
  • Orientating and training
  • Sales monitoring
  • Customer service and satisfaction

Languages

English
Native or Bilingual

Timeline

Salary Assistant Manager- People Department Manager

Chirp Foods Inc
04.2023 - Current

Data Entry Clerk

Purolator
06.2022 - 09.2022

Customer Accounts Representative- Collections

GM Financial
10.2021 - 06.2022

Department Manager (Kitchen and People Dept.)

McDonald’s
04.2016 - 10.2021

Certification of Business - Human Resources - Business - Human Resources

Sir Sandford Fleming College

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Taylor Shipwright