Taylor Rodriguez
San Diego
Summary
Motivated professional with a bachelor's degree in criminal justice and extensive experience in high-volume customer service and operational support. Proven ability to manage multiple priorities while ensuring accuracy and professionalism. Strong communication skills enhance relationship building and team effectiveness in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Service & Operations Associate
Nordstrom Rack
San Diego
09.2021 - 11.2023
- Provided high-volume customer and operational support in a fast-paced environment while maintaining accuracy and professionalism
- Resolved customer concerns efficiently, ensuring adherence to company policies and maintaining high service standards
- Coordinated daily priorities to balance customer service, inventory organization, and operational tasks for smooth store operations
- Managed transactions and maintained detailed records using POS and digital systems
- Assisted in onboarding by training new team members on procedures and systems to enhance team readiness
- Maintained organized documentation and contributed to overall store efficiency and workflow
Administrative Support Volunteer
American Red Cross
San Diego
06.2022 - 08.2022
- Managed data entry and tracking for community programs, ensuring accurate and confidential information management
- Coordinated appointment scheduling and organized participant records to streamline access to services
- Communicated with staff and participants to support daily operations and service coordination
- Assisted with documentation, follow-ups, and record maintenance to support program operations
Operations & Inventory Coordinator
World Market
Chula Vista
09.2020 - 09.2021
- Coordinated logistics for timely stock management and seamless inventory replenishment
- Supported store operations by tracking inventory, processing shipments, and entering data to enhance operational flow
- Maintained accurate documentation for incoming and outgoing merchandise
- Collaborated with team members to streamline workflow and uphold organized inventory systems
- Provided customer support and product guidance in a fast-paced retail setting
Education
Bachelor of Arts - Criminal Justice
San Diego State University
San Diego, CA05-2025
Skills
- Customer service
- Relationship building
- Professional communication
- Data entry
- Organization
- Multitasking
- Attention to detail
- Time management
- Adaptability
- Teamwork
- Problem solving
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Teams
Skills
Scheduling, Data entry, Recordkeeping, Documentation, Organization, Multitasking, Customer service, Relationship building, Conflict resolution, Professional communication, Microsoft Word, Excel, PowerPoint, Outlook, Teams, Digital tracking systems, Attention to detail, Time management, Adaptability, Confidentiality, Teamwork, Problem solving
Administrative And Volunteer Experience
Administrative Support Volunteer, American Red Cross, San Diego, CA, 06/22, 08/22, Coordinated appointment scheduling and maintained organized participant records, Managed data entry and tracking for community programs, ensuring accuracy and confidentiality, Communicated with staff and participants to support daily operations and service coordination, Assisted with administrative tasks including documentation, follow-ups, and record maintenance
Timeline
Administrative Support Volunteer
American Red Cross
06.2022 - 08.2022
Customer Service & Operations Associate
Nordstrom Rack
09.2021 - 11.2023
Operations & Inventory Coordinator
World Market
09.2020 - 09.2021
Bachelor of Arts - Criminal Justice
San Diego State University