Taylor Poole
Mental Health and Addictions Worker
Grand Falls-Windsor,NL
Summary
- Personable and empathetic with a natural ability to build rapport and trust. Knowledge of mental health principles and crisis intervention combined with strong communication and active listening skills. Committed to making a positive impact by supporting individuals in their mental health journey.
- A results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Intern
Association For New Canadians
04.2024 - 06.2025
- Built professional relationships with colleagues at all organizational levels, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Jewelry Sales Associate - Seasonal
Bogarts Jewellers
10.2024 - 01.2025
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Cook
Riverside Restaurant
08.2022 - 09.2023
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Associate of Arts - Mental Health And Addictions
College of The North Atlantic
Grand Falls-Windsor, NL06-2025
High School Diploma -
Conrad Fitzgerald Academy
English Harbour West, NL05-2018
Skills
- Active listening skills
- Fast learner
- Team collaboration
- Leadership qualities
- Self-care techniques
- Individualized service plans
- Suicide prevention
- Relapse prevention
- Recovery planning
- Multicultural competence
- Motivational interviewing
- Family support
Languages
English
Native or Bilingual
Certification
- First Aid Certification
- ASIST Training
- Mental Health First Aid
- WHMIS Training
- Opioid Response Training
Timeline
Jewelry Sales Associate - Seasonal
Bogarts Jewellers
10.2024 - 01.2025
Student Intern
Association For New Canadians
04.2024 - 06.2025
Cook
Riverside Restaurant
08.2022 - 09.2023
Associate of Arts - Mental Health And Addictions
College of The North Atlantic
High School Diploma -
Conrad Fitzgerald Academy
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