Taylor Piper
London,Ontario
Summary
Future Registered Massage Therapist seeking a position at Remedy Massage Therapy.
Self-motivated and well-trained in total mind-body health and wellness. Exceptional massage customization skills focused on individuality and treatment needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Developmental Service Worker
Participation House Support Services
2019.02 - Current
- Guided developmentally disabled adults through customized day programs.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Self-motivated, with a strong sense of personal responsibility.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Customer Service Representative
Assurance Home Health Care
2020.01 - 2020.08
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
Supervisor
Subway
2016.01 - 2017.08
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Mentored newly hired employees on operating equipment and safety
Education
Massage Therapy Diploma - Massage Therapy
Fanshawe College
London, ON06.2023
Skills
- Deep Tissue Massage
- Acute and Chronic Pain Management
- Reflective and Active Listening
- Myofascial Release
- Payroll
- Housekeeping Skills
Certification
- First aid and CPR - September 2024
- Crisis Prevention Intervention - August 2025
- Completed 300 Clinical School Hours
- Completed 120 Outreach Hours
Timeline
Customer Service Representative
Assurance Home Health Care
2020.01 - 2020.08
Developmental Service Worker
Participation House Support Services
2019.02 - Current
Supervisor
Subway
2016.01 - 2017.08
Massage Therapy Diploma - Massage Therapy
Fanshawe College
- First aid and CPR - September 2024
- Crisis Prevention Intervention - August 2025
- Completed 300 Clinical School Hours
- Completed 120 Outreach Hours
Similar Profiles
Mah EdnaMah Edna
Developmental Service Worker at Participation House Support ServicesDevelopmental Service Worker at Participation House Support Services
Zoe RoyZoe Roy
Community Outreach Coordinator at Support HouseCommunity Outreach Coordinator at Support House
Shaden Zaid Abuhaimed Shaden Zaid Abuhaimed null
Risk Unit Manager at Third Sector And Community Participation AgencyRisk Unit Manager at Third Sector And Community Participation Agency