Taylor Peterkin
Toronto,Canada
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Style Advisor
Aritzia
06.2024 - 09.2024
- Provide personalized styling advice and recommendations to customers based on their individual preferences
- Assist in visual merchandising and maintaining the overall presentation and organization of the store.
- Collaborate with team members to achieve sales targets and contribute to a positive and collaborative work environment.
- Process sales transactions accurately and efficiently using the company's point-of-sale system.
Assistant Store Manager
Suetables
10.2020 - 01.2022
- Managed inventory control process to restore back stock, control cost and maintain sales floor levels to meet customer needs
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Trained and managed associates in customer service and sales techniques.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Supported with content creation for the businesses social media
Retail Sales Associate
Suetables
05.2019 - 10.2020
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Informed customers of current store promotions to encourage additional sales purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
Administrative Assistant
BMO Financial Group
06.2015 - 09.2015
- Collaborated with internal stakeholders to implement a systematic document organization system, enhancing efficiency and accessibility for critical bank records.
- Categorized and labeled client documents accurately, ensuring compliance with industry regulation and facilitating quick and secure access for audits.
- Offering excellent communication and good judgement.
Education
Bachelor of Arts -
Wilfrid Laurier University
08-2023
Social Media Marketing
George Brown College
01-2022
Skills
- Communication (Verbal & Written)
- Problem Solving
- Organization & Time Management
- Team Collaboration
- Multitasking
- Adaptability
- Customer Service
- Leadership
- Critical Thinking
- Social Media
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
Timeline
Style Advisor
Aritzia
06.2024 - 09.2024
Assistant Store Manager
Suetables
10.2020 - 01.2022
Retail Sales Associate
Suetables
05.2019 - 10.2020
Administrative Assistant
BMO Financial Group
06.2015 - 09.2015
Bachelor of Arts -
Wilfrid Laurier University
Social Media Marketing
George Brown College
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