Taylor Paraskevakos
Toronto
Summary
Result driven Group Sales Coordinator with recognizable leadership skills and a strong work ethic, with more than seven years in the hospitality industry. Skilled in creating outstanding client relationships, with an eagerness to work hard as part of a motivated and energetic team.
Overview
6
6
years of professional experience
Work History
Group Sales Manager
King Taps First Canadian Place
03.2022 - Current
- Responsible for both the booking and execution of all large party & group booking events.
- Manage all large group sales inquiries and event budgets for groups ranging between 20 and 500.
- Responding to daily email inquiries, follow up emails, maintain and update the group booking calendar, daily review of bookings, and weekly input of new bookings.
- Prepare and present weekly proposals to the management team of upcoming events, with menus, minimum spends and special information to kitchen and bar operations.
- Worked closely with GM and Head Chef to ensure details for the day of events are covered.
- Ensure events are set up and executed to the highest level of standards and meet needs of all guests and hosts, including multiple full floor Buy-Outs.
- Lead day of event pre-shifts with clear communication of event details to the team to ensure rock solid execution of all details.
- Managed a variety of external programs I.e, hotel relationships, PDAC, Tourism Toronto, as well as internal events i.e Chefs on Deck and Drag Brunches.
- Trained two new group sales coordinators to meet the restaurant's expectations who have become successful in their position.
- Pursue and develop new business leads through telephone prospecting and outside sales generation.
Shift Leader & Service Partner
King Taps First Canadian Place
10.2021 - Current
- Managed daily operations in a two storey corporate restaurant with over 700 seats and 200+ staff, including training new staff, delegating tasks, and resolving client feedback promptly and professionally.
- Performed administrative tasks such as writing daily log-out reports to ensure smooth communication with management team, and data entry into POS system for tracking product sales and returns.
- Demonstrated proficiency in problem-solving techniques by providing a conflict resolution based approach when communicating to both guests and staff.
- Maintain a positive restaurant culture and make correct decisions that align with the restaurant’s needs.
- Deliver superior service and maximize customer satisfaction by maintaining full product knowledge of food, drink, and special offers menus.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Early Childhood Educators Assistant (ECEA)
Dandylion Daycare Centre
12.2018 - 02.2021
- Collaborated in establishing and enforcing rules of behaviour, schedules for classroom activities, and field trips to maintain order among a class of 32 students.
- Observed, documented, and developed individualized child records including daily information on activities, meals served, time of arrival/departure, and medication administered.
- Supported children’s emotional and social development by adapting communication tactics to differing needs.
- Maintained the company website daily by making individualized child records accessible online for parents.
- Prepared and inventoried materials for field trips according to number of students.
Education
Bachelor of Arts - Sociology
Wilfrid Laurier University
Waterloo, ON10.2019
Skills
- Problem-Solving
- Multitasking
- Customer Service
- Reliability
- Excellent Communication
- Adaptability and Flexibility
Timeline
Group Sales Manager
King Taps First Canadian Place
03.2022 - Current
Shift Leader & Service Partner
King Taps First Canadian Place
10.2021 - Current
Early Childhood Educators Assistant (ECEA)
Dandylion Daycare Centre
12.2018 - 02.2021
Bachelor of Arts - Sociology
Wilfrid Laurier University
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