Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Taylor Nordstrom

Landmark,MB

Summary

Hi! My name is Taylor and I've been working as a host/server at Boston Pizza for nearly two years now, and just recently left my position as a Gym attendant at Anytime Fitness Lorette. I play competitive ringette year round and have head coached the local U12 Lorette Royals ringette team for the past two years, approaching my 3rd season in fall of 2024. I am currently working towards a bachelors degree in Criminal Justice at the University of Manitoba, and aim to work fulltime in your establishment throughout the summer and transition to part-time in September. With my previous and current positions in the customer service industry and overall busy schedule I have developed excellent time management and customer engagement skills, as well as knowledge with any POS system and menu memorization.

Overview

4
4
years of professional experience

Work History

Server

Boston Pizza Steinbach
06.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Gym Attendant

Anytime Fitness Lorette
05.2021 - 05.2024
  • Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
  • Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.
  • Increased overall gym safety by conducting routine inspections of fitness equipment and promptly addressing any issues.
  • Upheld high standards of hygiene throughout the facility by thoroughly cleaning equipment after each use according to established guidelines.
  • Provided exceptional customer service at the front desk, handling member check-ins, answering phone calls, and addressing questions or concerns about billing or membership status.
  • Assisted members in achieving fitness goals through personalized guidance on equipment usage and exercise techniques.
  • Educated new members on gym policies and procedures, fostering a safe and enjoyable workout environment for all users.

Crew Member

Mcdonald's Steinbach
09.2020 - 05.2021
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Education

Bachelor in Criminal Justice - Law And Justice

University of Manitoba
Winnipeg, MB
06.2028

High School Diploma -

Collège Régionale Gabrielle Roy (School)
Îles Des Chênes, MB
07.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Cleanliness standards
  • Menu Memorization
  • Safe Food Handling

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Server

Boston Pizza Steinbach
06.2022 - Current

Gym Attendant

Anytime Fitness Lorette
05.2021 - 05.2024

Crew Member

Mcdonald's Steinbach
09.2020 - 05.2021

Bachelor in Criminal Justice - Law And Justice

University of Manitoba

High School Diploma -

Collège Régionale Gabrielle Roy (School)

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Taylor Nordstrom