Summary
Overview
Work History
Skills
Timeline
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Taylor Miller

San Marcos

Summary

Dynamic Project Manager with a proven track record at HMS Construction, excelling in project planning and team collaboration. Expert in budget control and relationship building, delivering high-quality results on time. Recognized for enhancing customer satisfaction through proactive communication and effective problem-solving, ensuring successful project outcomes and client engagement.

Overview

11
11
years of professional experience

Work History

Project Manager

HMS Construction
10.2017 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Assistant Store Manager

Home Depot
04.2014 - 10.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Relationship building
  • Customer relations
  • Budget control

Timeline

Project Manager

HMS Construction
10.2017 - Current

Assistant Store Manager

Home Depot
04.2014 - 10.2017

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Taylor Miller