Taylor McLuckey
Foothill Ranch
Summary
Ambitious business student with leadership experience in customer service and operations management. As a Level 7 Associate and Shift Leader, supervised team performance and trained new employees in a fast-paced environment. Involved in 4-H and FFA, developed strong communication and mentorship skills through teaching younger members. Proven abilities in teamwork, problem-solving, and adaptability enhance operational efficiency and contribute to community engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
In-N-Out Burger
03.2023 - Current
- Supervise and support a team of up to 30 associates during high-volume shifts while maintaining efficiency, accuracy, and exceptional customer service standards.
- Trained and mentored new associates on food preparation, safety procedures, customer interactions, and operational expectations to ensure consistent service quality.
- Coordinate labor deployment and workflow to maximize productivity and maintain service times.
- Resolved customer concerns and team conflicts to foster a positive work environment and enhance team cohesion.
- Ensure compliance with food safety, cleanliness, and company operating standards.
- Demonstrate strong leadership, communication, time management, and problem-solving skills in a fast-paced environment.
- Assisted with cash handling, inventory management, and product quality control to maintain operational standards and reduce discrepancies.
Education
Associate of Science - Finance
Saddleback College
Mission Viejo, CA08-2026
Shakespearian Literature - English
University of Oxford
Oxford, England05-2025
Skills
- Operations Management
- Employee oversight
- Staff Supervision
- Employee Training & Development
- Team Building
- Delegation
- Decision-Making
- Conflict Resolution
- Time Management
- Adaptability
- Problem-Solving
- Public Speaking
- Effective Communication
- Project Management
Accomplishments
- Study Abroad Participant, University of Oxford
- Promoted to Level 7 Associate/Shift Leader at In-N-Out Burger
- Leadership and Volunteer Service through 4-H and FFA
- Youth Mentor and Agricultural Education Volunteer through 4-H and FFA programs
Certification
- Certificate in General Business
- Certificate in Oral Business Communication
- Kiwanis Award Recipient
Languages
American Sign Language
Full Professional
Timeline
Associate
In-N-Out Burger
03.2023 - Current
Associate of Science - Finance
Saddleback College
Shakespearian Literature - English
University of Oxford
Deans List
Dean's List Recognition (2020–Present)
Consistently earned Dean's List honors across multiple semesters while balancing a rigorous academic course load, leadership responsibilities, volunteer commitments, and employment as a Level 7 Associate and Shift Leader. This achievement reflects my strong work ethic, time management skills, dedication to academic excellence, and ability to perform at a high level across multiple responsibilities.