Taylor McDonald

• Maintained a clean and organized workspace for optimal productivity and safety.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Managed financial transactions and building operations at opening and closing times.

• Assisted guests with special requests, ensuring a personalized and memorable stay.
• Handled guest complaints professionally, resolving issues quickly to restore positive experiences.